HEP Sales

I am replacing my boiler with a propane Crown from HEP sales on Corning Rd in Elmira Heights, replacing a lot of basment copper with barrier pex, replacing zone valves with pumps etc... The guys at HEP sales have been fantastic. Barnie came out to my house to do heat loss calcualtion measurements, and was quick to email me an initial estimate. Barnie, Joe, Eric, and Adam were all great every time i have been back for the little pieces and parts you end up needing. I have a strong mechanical background, but this would have been a much more daunting task without these guys at HEPs. Their prices are better than Lowes and HD, and i got amazing customer service. Good luck even finding an employee at Lowes, let alone a knowledgeable one. HEPs employees know their products, and most of them are former tradesmen. Thank you to the owner and to each of these great guys. i just told my wife i was going to buy these guys lunch. I mean we tip our waiters, and these folks have been so much more helpful than any waiter could be. By the way - i very seldom ever do a google review, and i am an actual customer with no ties to this business or any of it's employees. Thanks again - Roy

Stopped in this morning needing a few items to finish some work. The Gentleman that helped me was very nice, attentive, and Quick. He helped me find what I needed and had me checked out in under 7 minutes. Everytime I stop by it's a quick enjoyable experience.

Probably the best hardware store I have ever been in. I consider myself semi-handy and try to do most home remodeling and break/fix stuff myself. The staff is always friendly, never condescending and able to give me a push in the right direction, giving me guidance on my projects. I go to other unnamed big box stores and I can barely find anyone to help me, let alone, give me any input on what I am trying to accomplish.

Great experience! They have the parts and the knowledge so you can do the job right, the first time

Great people, they actually know about their inventory.

Helpful staff. Decent prices. Good selection.

Great group of professionals. Know the industry they serve. Well

Great store. Terrific customer service

Great employees very helpful and knowledgable

These guys are always helpful and knowledgeable.

Friendly and knowledgeable staff.

Very helpful had everything thanks

Boiler pumps in stock

Fabulous

Got what I needed.