Verizon

Jen did an excellent job getting a new phone for my mother. She was very knowledgeable and a true professional!
Five stars!

Joe at Bristol Verizon Store is excellent. Well versed, patient and kind. Willing to answer all questions. It was very busy and he remained attentive to every customer. Joe was the only representative working.

Iam a 78 year old woman who needed a great deal o assistance with Netflix Gmail etc an I was lucky enough to get all the help I.needed from Jun WU i . smart kind And helpful .greatful he was here to help me !!!

I had the pleasure of receiving exceptional customer service from Joe at Verizon. His kindness and patience were evident as he expertly guided my mother through technical issues with her phone and iPad. Not only did he resolve the problems, but he also took the time to explain the root causes and offered valuable suggestions to protect her from potential cyber theft. Joe's exemplary customer support showcases a level of dedication and intelligence that any company would be proud to have in their team. Thank you, Joe, for your outstanding assistance and genuine care for your customers! Thank you as well for putting my moms mind at ease and making it a quick visit for me because it’s a sunny day and I would like to enjoy it.

Jen helped me and made my process very smooth!

Joe was super helpful. Got my mom a new phone and fixed our trade in issue

Both Joe and Jen were fantastic to deal with, patiently hanging in there through a very difficult and complicated transition between 2 phones!!! Joe went way above and beyond the call of duty!!

I walked into Verizon with what looked like a broken screen. The phone was not usable. Michael helped me out. My battery was over heating and was not reparable. It did not take long to fix the issue and activate a new phone. He was friendly with a great personality. Thank you Michael. I left stress free.

Went in because my phone was having SIM card issues. Turns out it was water damage and had to be replaced. Jenn was extremely helpful and professional getting me set up with an upgrade. They even stayed open late to make sure all my information made it onto the new phone. Will definitely be returning to this branch!

Traded my 11 for a 15. Jen was well informed and, most importantly, it did not take long!!

My experience was scary at the beginning but when I got here I felt comfortable cause Luc approached me and asked what I needed. He made it easy to understand and responded to all my questions. He made me very comfortable with my store visit.

Amazing customer service! Super helpful! Very satisfied.

We went to the store to see what phone upgrades were available. Our visit to the store was fantastic. Jen was very professional, friendly and thorough in finding us a great deal on a new phone and plan.

Jen was extremely knowledgeable and very good at her job. She was very helpful and extremely charming, she made this experience easy and effortless.

Joe and Jen are amazing patient and understanding I feel like I'm welcomed and can come back and ask any questions and they would answer them best Verizon store !

Awesome service! Great customer service and conversation with the staff. Manager, Liam was phenomenal at saving us money on our bill and upgrades. Ryan and the other staff were truly entertaining and helpful in the best way! We’re from Texas but enjoyed the hospitality!

Liam helped me but I also interacted with others there and everyone was very friendly and professional. Great service and honestly had fun while upgrading my phone. My husband came a couple of weeks ago and also had a great experience. Highly recommend!

Joe was great! Always very helpful when I come in!

Jenn was very professional and knowledgeable. My needs were handled with great care. Thank you! Highly recommend!

Several weeks ago I purchased a new phone at the Verizon store in Bristol,RI. The three young gentlemen were very helpful especially in transferring everything to the new phone. They also connected my phone to Bluetooth in my car. They were all extremely personable and generous with their time. It was a great experience. Thanks guys. It was fun.