Mercedes-Benz of Pensacola (Centennial Imports)

Fine folks here finally. I was searching for someone decent to do the work on my vehicle and I’m so glad that I decided to take it to the dealer in Pensacola. They were so professional and kept the promised scheduled kind of surprising delivery date to be completed. I absolutely recommend not only the service department, but I also recommend the sales department quite highly, no sales pressure.

Fantastic customer service. Aggressive maintenance timeline. For a fully modified, van life, Sprinter 2500, with ALL the things … ask for Mitch.

Extremely thankful for all the help from Larry and RJ! I was eyeing a Porsche, and they both helped me along the way! Not to mention, I was 6 hours away, had to fly in, and we had to handle a lot of the process over the phone. Both gentlemen were really great at getting everything squared away and walking me through the process. I can't recommend them enough!! Very Very happy with my Panamera!!

Centennial Imports is the only place I will take my Mercedes for any service after my most recent experience! Before bringing my car to Centennial, I had been to two other places in town which were unable to fix the problem. One even told me I needed $8,000 worth of repairs. Jeff, the service department manager, made sure that I was taken care of the entire time. Chris, my service advisor, did the same and kept me updated with pictures and videos. Centennial truly looks out for its customers and has a very personable, knowledgable team!

We have purchased many cars, but have NEVER experienced the level of service we received at Centennial Imports (Mercedes of Pensacola). AJ is amazing all the way around. He’s extremely compassionate and genuine. We travelled from over 6 1/2 hours away because he was super prompt and professional on the phone. The car we purchased has definitely exceeded my expectations. I told my husband it’s only going to be Mercedes from here on out. :) Within the next few years, we will definitely be returning to this business for another Mercedes because we purchased with the intention of handing the current one down to our son.

The Pensacola location shows premium quality and nothing less than excellence in the standard they provide in customer service. We will be getting my wife's specialty order in next week. Thank you for the experience in another fantastic buying experience for my family Mercedes of Pensacola.

Recently bought a Volvo from RJ and he was great! RJ is friendly, honest and a genuinely nice guy. It was a pleasure doing business with him and MBPensacola. Highly recommend.

Thank you, RJ, for a wonderful car-buying experience! It was such a pleasure buying my car with RJ. He was friendly, knowledgeable, helpful, and a true gem. It was a pressure free experience, looking out for my best interests. If anyone is looking for a car.. I highly recommend RJ. I have already recommended my friends and family to him, and when they are ready to purchase a vehicle, they are going to see RJ!
Thank you again!!!

How excellent this dealership is. They are fair and polite respectful people. I had a semi serious Anti Lock Brake Warning Light issue. They honored my extended warranty purchase from a different dealership with no problems. I am grateful. Thank you Chris F.

RJ! RJ! RJ!

Sorry RJ for the delayed review. I drove past the dealership and realized I never gave him a review. Let me say he was a very relatable and genuine guy. 10/10 service with him helping me purchase a van for my wife. Did what I asked and was helpful in the process.

Found out he grew up in the house across the street from me and told me awesome stories about where I live now.

Thanks again RJ!

While vacationing in the Pensacola area our van’s air conditioning blower motor and regulator failed. The Parts Department did an excellent job of finding the parts we needed and pulling them from stock. We replaced the supplied parts and we’re ready to get “On The Road Again”!
Great job guys!

RJ was AMAZING. He Made My Car Buying Experience Enjoyable and Effortless. No Haggling or Fast Talking- Very Professional and all About Customer Satisfaction… Bravo ! I look forward to Future Purchases.

I recently bought a vehicle from this dealership. My overall experience has been the best ever. Kindness was shown thru every step without any doubt that I was making a great purchase. They took my trade-in without hesitancy. I'm not so familiar with the area but my new auto made the traveling exciting. I will definitely use this business again.

I have been shopping for a vehicle for months and finally found my dream car thanks to RJ of Centennial Imports. RJ is a true professional and a very Knowledgeable salesman. He is not pushy but is there for you at all times If you have any questions or concerns. If he doesn’t have an answer for you he will go the extra mile and get you the information neded.
A big thank you to RJ as well as the rest of the staff for the purchase of my 2021 mercedes-Benz 300 C-class Cabriolet.

I had such a great experience with this dealership... my sales lady Lori was the BEST... I had some unusual requests about the sale and delivery, and she hung in there all the way and made buying my E450 effortless. And boy do I LOVE that car! What a beauty!

Lori was extremely knowledgable and very kind. Fun, too. We really laughed when she was showing me the auto-park feature... where the car literally backs in and parallel parks itself. I almost had a panic attack not holding the wheel, but she was right - it worked just fine. My favorite little "extra" was the automatic scent disburser - love having a great fragrance lightly spritz in the car every now and then! Elegant.

Everything she told me about from the special ordering of the car from Germany to delivery was accurate and timely. No surprises. Great post-sale follow-up which tells me they are a quality organization all the way. Thank you!!

Worked with Blair and everything was seamless and professional. Would recommend 10/10 excellent and world class.

We recently purchased a used Jeep Wrangler from RJ at Centennial. Living 90 minutes away we were able to work out all the details and generate all the paperwork over the phone. When we arrived the vehicle was exactly as described and pictured on the website and paperwork was ready to be signed. After a quick test drive we were in and out of the dealership in less than 30 minutes. I would definitely purchase another vehicle from Centennial Imports and highly recommend RJ for his outstanding professionalism and excellent customer service during and after the sale.

Great service team. I trust leaving my car there for service. Very thorough in their troubleshooting and repair procedures. Always leave there fully satisfied with their work. Plus they provided me with a loaner car. Keep up the good work.!

We had a great buying experience at Centennial Imports. RJ was hands down the best salesman we have ever dealt with. He was very knowledgeable and helpful and made the purchase a breeze. If you are in the process of car shopping do yourself a favor and contact RJ at Centennial Imports.

RJ “of Pensacola centennial imports are what professional strives to be..my Mercedes 300C was sold to me by RJ and his outstanding salesmanship and knowledge of my search , convinced me to purchase my dream car..RJ cares and knows his profession ..Wow! What an asset he is for centennial imports…..