Mattress Firm Pensacola

No issues. Shaun is a great salesman. Gave me some good deals. I do not understand why military discount does not apply to a new mattress regardless if it is on sale or not. Other than that it was a pleasant experience.

Excellent experience. Shaun listen to our needs and provided an excellent solution. He knows his mattress inventory and he was able to guide us to the right mattress for us. My wife and I strongly recommend Shaun for all your mattress needs. Very personable. Great!

I purchased a massage chair from here today, Jan 20. I was very impressed with the store and Steve Coley was a delight to work with. He was very knowledgeable on the chairs. I would definitely recommend him on the chairs, and I’m sure he would be just as helpful on a mattress. If you call the store or go in, ask for Steve. You won’t be disappointed!!
L. Hart

Steve was amazing! He pointed my partner and me in the right direction for our price range and firmness level. It didnt feel like a typical sale experience at all. Highly impressed and satisfied.

Great service and value. Sales staff are very knowledgeable, friendly, and straightforward. Highly recommend Steven. Made shopping for a mattress so easy. Thanks again!

I had a great experience at mattress firm. Kanton was very knowledgeable and listened to our needs and pointed us in the right direction. He wasn’t pushy nor hasty, he gave my spouse and I time to feel and talk everything out. I really appreciated having a knowledgeable and kind associate help with such an important purchase.

Marcus was great ! He helped tremendously! He was very knowledgeable on all the mattresses and knew exactly what we were looking for! We will definitely be using Mattress Firm in the future ! 5 stars all the way !

We stopped in thinking this was the first store, not the only store to shop. It’s the only store because they have multiple mattress manufacturers in one place and a 4 month price match.
Kanton helped us tremendously. He’s knowledgeable with years of expertise in the business. We made our choice in mattress, base, protective covering and sheets. One stop shopping. I’m happy with our purchase. No pressure, he gave us time alone to decide, listening to our needs and concerns. Definitely recommend this location and Kanton
Now to get our purchase delivered

Steve was great! My husband and I came in right as he was getting off, he stayed late to help us through our whole purchase, he showed us multiple different mattresses and helped us through each step in our purchase in a very timely manner! 10/10 recommend this location and Steve!

Was welcomed quickly and helped immediately after. Steven helped me find a good mattress even though I basically didn’t know what I wanted, just a good, new mattress that was on sale and decent quality and price. Quick find, quick purchase, good job. Was friendly and helpful to my concerns

I went in to Matress Firm after speaking to a gentleman that was more than helpful and even told me on the phone if I am not there I will come in to meet with you. Having a busy schedule it took almost 3 weeks to come into the store. I asked for the person that had Thursday and Friday off. The man called Shawn over and this was the beginning of the most greatest sale ever. Pleasant, knowledgeable, easy to talk with, easy on the eyes and most if all very professional. If you ever need bedding please go in and see Shawn the master of sales. I feel....

I needed a mattress quick and I had very little time to do it. Thank you Kanton for helping me! We did everything over the phone and I was able to pick up my mattress on my way to where it needed to be delivered. So convenient, friendly and helpful. The young man (wish I had his name but he was African-American and was in the office Sunday 9/24 after 2:30 before 3) at the warehouse was such a gentleman got me in and out, even helped me get that massive mattress in my car. Great service, definitely will use them again!

These fellas made ordering and buying an extremely smooth process! Was greeted immediately upon entering and all questions answered, product differences explained, options shown, and just an overall smooth experience.
Shaun made buying easy and provided excellent customer service.

Fast and friendly. Warehouse pickup was easy. Much better experience than my experience with Panama City store - almost didn’t return to Mattress Firm after the miserable PC experience

Marcus was friendly and professional. He helped get what I needed within my budget. Also, the delivery team was great too. They made sure to clean their feet before walking across my carpet and got everything set up quickly.

With the help of Austin I purchased a Posturepedic Plus Hybrid Mattress. I went in thinking I wanted a specific mattress, but with his knowledge, and suggestions to try other similar mattresses… I think I purchased one more suitable for me.
Purchasing a mattress is an investment in better sleep, therefore better days..
I like their “ Love your mattress Guarantee”, just in case.. but I do believe with Austin’s help I will be sleeping better!!

Austin was extremely helpful in assisting me decide on two mattresses to purchase on sale and to set up the delivery. I was referred to this store by another family member who also bought a mattress from them and also had excellent service. Highly recommend

My husband, George, and I walked into a beautiful well-cared for store. Austin, our Sleep Expert, came over and offered his services and asked what we were interested in, like size and comfort. Austin showed us around. He was friendly and shared his family experience’s. We tested several and returned a second time to our selection for the most comfortable.We look forward to seeing our purchase arrive on Wednesday.

I had a very positive experience today. Shaun assisted me in deciding upon a new mattress. He is knowledgeable about the options therefore it was not difficult for me to figure out which mattress to purchase. I appreciate Shaun’s amiability and that he sold me a great mattress at a fair price.

We came in with an idea of what we wanted. Steven welcomed us as soon as we came in and took us straight to the mattress we wanted to try out. Steven was very hospitable and took great care of us while also making sure we were comfortable with what we were getting. Our mattress will be here in a couple days and we couldn’t be more excited! Thanks, Steven!