west elm

Art gallery for furniture was my impression.
Prices are decent to expensive. Nicer than average places but less than the crazy stores. Furniture seems to be well made. I found some large baskets and were impressed by the price. Bedsheets were impressive.

Gotta Love ❤ West elm my go to Spot!!
I'm a designer here in Houston one of my favourite stores to shop at!!!
Never do they let me down away great 👍 and beautiful things.
The bedding 🛌 🧡🧡

Briana was great- helped us pick out the perfect furniture to fit our living room, exactly what we wanted. Delivery scheduling was easy and all pieces arrived ahead of original lead times. Will definitely be back!

Love this store. We're slowly decorating our home with their products and are pleased with the results. Staff are very inviting and helpful. Customer service is a pleasure to work with.

I just want to share the great experience that I had at this store yesterday. At first I called to ask if there was a mirror in stock at your store and the lady who answer the phone couldn’t find it, but I still decided to walk into the store just to take a look of the item in display. Then, one of the employees (Aseel Alani) approached me and ask if was anything that she can help me with. I was amazed of how diligent she was. After looking all over the store she finally was able to find my mirror in stock; she also spoke to the manager about a price adjustment question that I had. I couldn’t be any happier and satisfied with the service, she was just wonderful.

One of my Favorite place! The really sell quality product and very fancy stuff! I always go there when I want something new for my home

I just had the most delightful experience with the help of Camille. There was an item that said it was in stock online but she hadn't seen it in the store for quite some time. Despite that, she went into the back and found my magical item- a butter dish. She told me all about the designer, delighted with me that we were able to find it, and generally made my entire day. Camille really made my visit special and I'll come back here to see her if for no other reason. Thanks, lady! ❤

Bought a great table for a great price. But the reason this store deserves 5 stars was the customer service was outstanding. There was a significant delay in shipping. I talked to a representative named Vincent who personally contacted multiple stores and arranged for the furniture to be delivered promptly. He went above and beyond and it's rare to have customer service like that! Highly recommend.

Hi everyone who’s reading this message right now, I would like to recommend Briana as a sales assistant in this store highly. She’s super friendly, patient, helpful, knowledgeable, and so on and so on 🙌🏻🙌🏻🙌🏻 she promptly chose the proper sofa configuration for us, she was warm, and my wife and I felt as if we were at home and our mother helped us.

And if she’s reading this message as well, I want to say thank you very much for your help 🙏🏻 you’re # 🥇

Went there to try out a Leesa mattress. The salesperson that assisted us was very helpful and even worked the pricing to match Leesa's online price. We ordered it through him right there. Otherwise, the store is clean and has a nice selection.

Daniel was amazing helping my sister and I find everything. But when our purchases were rung up it went down in customer service. The younger people don't understand customer service. We came close to telling her to keep it all! But we love our purchases.....

This west elm--and specifically Vincent--has consistently gone above and beyond for me! From letting me buy a chair off the floor because I needed it on a short time frame and ensuring I got the best sale price on a couch, their service is just outstanding. I've been shopping at west elm for a long time, but now I will only go to this store! The best!

Me and my husband spent a good time consulting Angelina. She took her time and helped us find the ideal dining table and chairs for our apartment. She was patient and gave her her own personal opinions. Such great work ethic! Thank you Angelina we can’t wait to receive our dining set!

Living up to its name in design and home furniture. The free design consultation gives you a wholistic view of what the company offers and other products you may never have known would suit your needs. That being said, the pandemic has caused a lot of delays in custom furniture delivery so don't hold your breath.

Had a great shopping experience with the help of Daniel, the manager. He took care of all of our concerns and is very knowledgable and professional. Quality stuff with wonderful staff like Daniel....will def be back. Thanks for a seamless shopping experience!

They are appointment only right now due to COVID but seriously the woman who helped me was amazing. She dug through the back to find the duvet I saw online and was just super super helpful and interested in the design ideas I had.

Excellent! 👌
Its an incredible store environment is beautiful staff are so knowledgeable and soft spoken. This store has a variety of furniture and other interiors, my friends and i hav done lot of shopping frm here. Really appreciate there tru business and values. 👏👏👏👏👏👏👏👏👏👏💯%

Great furniture & super helpful staff. They make things HAPPEN efficiently and quickly. Delivery and assembly of pieces was awesome. These guys know what they are doing. No drama here.

Love love this store. This was my first experience in-store, as I usually shop online. They didn't have the shelf I was looking for, but the store was set up beautifully to walk around and enjoy.

Wide variety of modern and mid century furnitures. Lots of cute stuff to buy and decorate inside and outside of your home. Prices are lower compared to similar brands which is good