SERVPRO of Jefferson, Franklin & Perry Counties

SERVPRO always does a fantastic job. Erica Kautz was especially helpful and patient throughout the whole process! She always kept me up to date and in the loop about everything going on. Erica was very helpful and always answered every question I had or found an answer as soon as she could! She has an amazing work ethic, is always good with customers, and all around an amazing hard working person!

Erica blackford was very knowledgeable and had a very great personality. She was able to assist me with all my needs and was very fluent in explaining to me all the questions i had. Two thumbs up! Great service with her as a team member!

Erica Blackford truly is an amazing worker and made my experience one of the bests. She had such enthusiasm when helping me and such a positive attitude. Would totally recommend her for any of your needs!!

Erica Blackford is an amazing worker! She has an amazing work ethic and can never say no to anyone. I have never met such a kind, hardworking, and courageous individual. She is definitely a coworker I’d want to have, your establishment got a good one!!

ServPro does a fantastic job! Gavin was very professional and extremely helpful through the whole process. He kept me up to date and helped me understand what they were doing and why. Crew was hardworking and got the job done in a timely manner. Will recommend this company to everyone!

Erica Blackford was great to work with. She was very professional and very kind. Kept me updated when we needed to be. Highly recommend working with her. Thanks again I appreciate it

The customer service here was absolutely outstanding. I would love to mention Erica, she was so sweet and really knew how to help me with my questions. I entirely suggest this company and this employee!

Erica Blackford is a great worker! She has an amazing work ethic. Erica is a good, hardworking, and outgoing individual. Your business has an amazing employee for sure!!

The whole experience was great from beginning to end. I was faced with chaos and Servpro restored everything to a condition that was better than before the damage! The whole team was just great. A young gal named Stephanie really stands out in my mind. She's a real go getter and not afraid of work. Very professional yet pleasant attitude.
10/10 would recommend.

I spoke with Erica B last week and she was very friendly and professional. She was able to answer all of my questions regarding services needed at my house without having to pass me around a lot from person to person. Thanks, Erica. I appreciate the straight forward interaction.

The staff member, Erica is the absolute best! Knows her stuff. Definitely recommend her, she made my entire experience so easy!

From construction to cleaning, they do it all! I’m very satisfied with the professionalism and cleanliness provided by ServPro. We worked with Valerie Foutch and she did absolutely amazing!! She was friendly, straight to the point, punctual, and most importantly she got the job done. Definitely recommend!

Erica made our experience seamless when we had nowhere to turn! She was extremely professional and very detailed. Highly recommend!

Erica is amazing! She is very helpful and professional! Amazing customer service and goes above and beyond to make sure you’re satisfied!!

Erica Blackford was amazing to work with. Her hard work and dedication were top notch! I would recommend her to anyone!

The team came and got to work as soon as possible. And they did a good job. One worker Kaylee Hedrick was very professional and helpful. Will definitely use this service again.

Erica Blackford is fantastic! Very professional! Quality of work is great! It's very hard to find great customer service these days! Highly recommend!

Had a great experience with this company! Valerie Foutch was amazing to work with! They take care of your issues and are very professional. I highly recommend them!

Erica Blackford was beyond helpful! Very polite and willing to assist me however needed. Highly recommend her for anyone else needing help.

We called for some services at our home from ServPro. Erica was wonderful to deal with and was very professional on the phone. She answered all of my questions thoroughly.