Runners Athletic Company

These guys that helped me out fitting me for a shoe because I'm on my feet so much were phenomenal! They evaluate your feet by how you walk down a catwalk and then take an imprint of your feet to see how you stand and figure the arch. After trying many of shoes...I finally found a pair and with their expertise had suggested inserts and compression socks since my feet were swelling up.

$400.00 later I am walking around with no pain and feel that I can walk/stand forever. Will suggest others to go to you for a walking or running shoe!

Thank you to Runners Athletic Co in Midland, MI!

I have been buying shoes from runners for about 3 years now! They always have great customer service but today they went above and beyond to make sure my kid had shoes for his meet tonight! Thank you Amil for all your help today!!!

Went to the Runners shop in Midland. Greeted at the door, helped with all of the correct shoes for my feet. I even learned a few things while in there... GREAT customer service, and very helpful. If they don't have it in store they also have drop ship. Great people. Would highly recommend this store to everyone I know.

The costumer service is second to none! Bill spent alot of time with me today to try to help with comfort. I walked out a very happy man. Great improvement in a short time.
Thanks Bill.

Update: 5 stars now! 4/25/19. I've been meaning to update my review. I did receive a quick same day response after I posted my initial review. After talking with the owner personally, I was provided an explanation of the system process after the register is closed instead of a stern, "We can't open it back up after it is shut down - case closed" type of attitude/situation. The owner was polite enough to take the time to call me back and apologize for any inconvenience. And I was able to easily exchange my shoe. Today I went back and bought a new pair of shoes and was greeted by everyone and was helped with professionalism. I look forward to being a repeat customer and glad that any previous issues were addressed quickly and accordingly. Thank you Runners. :)

Old review below: (1 star given)
I've been shopping here since I moved here 2 years ago and today was my last time. I arrived 3 minutes before it was supposed to close at 7 pm. The guy said it was already 7 pm and had already shut off the cash register and said he couldn't help me. In my mind I was thinking that it must be fairly difficult to turn the cash register back on but I didn't say that. He was pretty defensive about the whole situation even though I was very nice and said I only needed a shoe exchange size for shoes that were already set aside for me. I asked if he could do anything to help me because I'm leaving out of town in the morning but he replied with, "Usually the door is already locked. You can come back tomorrow." And he wasn't even nice about it. I mean, the door was open, and the Open sign was on so I was able to walk in. I guess it was too much trouble to help me, and I was not even rude about it. I've worked at several places with cash registers that aren't that hard to turn back on but it must be some kind of sophisticated system. I'm all about supporting local businesses. The owner is extremely nice and I've always had a great experience but it's amazing how one experience can make you feel unappreciated. I mean, it could be a very sophisticated cash register system so I may be in the wrong for asking for any kind of help. Maybe if he would've been nicer about it, I might have been less frazzled. I am perfectly fine with taking my business elsewhere from here on. I hope everyone else has a better experience and doesn't make the mistake of arriving "late" even when the door is open and the "Open" sign is on.

I first walked through the doors in 2013 where I met Emily. After nearly a year of buying "cheaper" shoes from other stores I went to see her for a Gait Analysis and sizing. She changed my life for the better. Between the fitting process and her expertise in product knowledge I'm glad I finally listened to someone who knows her job and has a passion for what she does. No other single shopping experience has made such an impact on my life. Thanks for being there for me Emily.

Great brands, great staff, and great prices for student athletes. Always pleased with our purchases. Awesome service after the sale with the 30 day return policy. Best deals on socks also.

Best place to get athletic shoes in Midland! Especially running shoes. The staff is extremely helpful and will put in as much time as necessary to help you find the perfect pair. They'll even help you out with accessories, such as socks, shirts, energy tablets, etc. As with most specialty athletic stores, the prices are high, but so is the quality. If you want a great great athletic wear, this is the place to go.

The staff is always knowledgeable, helpful, and they have excellent products (especially shoes) for running or walking. They will evaluate your gait and measurements to get the best fit for you!

The employees were fantastic. They were patient and informative while fitting my daughter for shoes. We will definitely continue to go there

Really really great service. Helped me size my shoes correctly and had a variety of options to try. Definitely would recommend.

I workout with the guy who works here and just gotta say this place is fantastic! I was told they're over priced but absolutely not and for the welcoming environment I'll choose here over Amazon any day!

My friend and I were there together, we both bought shoes and socks. The service was excellent they worked very hard to please us and we are both very happy.

I love going to this store! I always learn about something new. The staff is great and they have all the best products.

This place rocks! I love their shorts and shoes!

Great shop, nice staff! Have good selections of Goodr sunglasses and Chicken legs shorts!

Best place for running shoes in Midland. Staff is knowledgeable and helpful. Prices are competitive.

They helped me train for my first half marathon years ago. A great company to support!

Walked into the store in pain, walked out with no pain and feeling a few years younger. Thank you!

Love Runners! The staff is friendly and super helpful.