Valley Tire Pros

They were WONDERFUL! Got me right in (I had a surprise tire problem) and got me back on the road on no time! So grateful for their awesome service! They saved the day! HIGHLY RECOMMEND

Valley Tire is fantastic: they accommodate my schedule, their prices are fair, and their work is superior!

Valley has been the go-to place for my husband and I for many years for both of our cars. The staff and service are great. We buy our tires there too and will continue to use them in the future.

Great service from Chad and the guys.
They got me in for an appointment asap, and provided the hometown experience I look for in a business.

Being from out of state, I was nervous about going to an unknown mechanic. Chad was very reassuring on the phone & everything he told me was right on. I really appreciate their good service!

After reading the reviews I decided to park on their dirt lot to wait on my appointment time so I can deliver my load at 1am on 12/08/22. I arrived around 2:30pm on 12/07/22. After I was parked for about 2hrs the yard jockey informed me that I can only park on the lot 30 minutes before my appointment by that time I had ran out of hours to drive so I had to PC to the nearest rest area which was approximately 10 miles away.

Even though all that happened, I will still give them 5 stars because it wasn't their fault for the misunderstanding and I base my reviews on my experience with a company when I'm picking up or delivering a load.

Arrived around 12:00am and checked in was instructed to go to dirt lot to wait for a call with a dock door number. Received a call around 1:58am with a dock door number. Around 5:55am, A man knocked on my truck door and told me they was finished with unloading me so he needed me to pull out the dock door and wait for a phone call to pickup the paperwork in the parking area across from the docks. After pulling out the dock door, I closed my truck doors and waited for the phone call. I received a call around 6:08am and I was leaving with paperwork in hand around 6:15am.

Yes, I was there for approximately 5 hrs but I wasn't complaining because once I was in the dock door I went back to sleep and the reload I had was scheduled for pickup at 10pm so I would have a 10hr reset by then.

I love this shop. They are very friendly and knowledgeable. Bryan, the shop manager, is just about the nicest human there is.
I am a young female and I cant tell you how many shops I've been to that talk down to me or try to force me into work I know I don't need done on my car. Bryan has never made me feel that way. He's always helpful, thorough and easy to communicate with. I will be a customer of this shop for as long as I'm in this area.

My daughter lives in the area and was in an emergency situation and had lost the brakes on her car recently, another garage that she had frequented previously- gave an outrageous quote for repair costs, and a few excuses as to why they couldn't get her in. She found Valley Tire, and we found a new garage for my daughters car, I do not live in the area, but I still pay for my daughters car repairs to keep her and my grandson safe and mobile. They had no problem with me paying over the phone and actually went over and above according to my daughters opinions and consideration.
I'm an ex auto and diesel mechanic, and both my boss went to school for auto repair, these guys will see my daughters car in the future if any needs come up and we can't help her ourselves!

Had a tire blowout on our fifth wheel RV while on the New York Turnpike. We had the spare mounted roadside and were then directed to Valley Tire Pros. They replaced four tires on our RV in a short time. They also helped fix some roof damage on the RV that happened on our way there. The service was awesome, the prices reasonable, and everyone went out of their way to help a traveler in need. Kudos to everyone at Valley Tire Pros, including the owner. I would certainly do business with them again!

Great place with knowledgeable staff. Replaced defective TPMS on RV quickly and professionally. Second time using them. Def recommend

We couldn't be more pleased with the service we were given. Ryan was very responsive to our needs when shopping for snow tires. We were happy with the price and quick service with our tires. The two year roadside service was an added bonus. We were so happy with the whole experience and will be Valley customers from now on. We were with Firestone for over 30 years and he service has declined and prices have increased greatly. We are happy to take our business to a local service center close to home and get exceptional service! Thank you Ryan and team! We're sold and will tell all our family and friends!

Great people. Brought my RV in for them to check a tire that had a small bulge while we were picking up our daughter at Fredonia. We were on our way back home 300 miles when I noticed the bulge. I called them at 10 and they fit me in at 1:00 which was awesome! They had a tire, but told me the tread didn't match exactly and instead of hard selling a tire... he suggested the damaged tire wasn't as bad as I thought it was and if it were him, he would wait until he got home to get another just like I had on the rest. Which is what I did. I stopped periodically to keep an eye on the tire, but we arrived safely at home and very grateful for their honesty and professionalism. Would recommend them to anyone. Thank you!

Tires fixed within 1&1/2 of my going in, no appointment. Will be back. Professional and reasonable.

I brought my car in to fix a flat tire. They were extremely friendly, explained how long it would take, and then got it done much faster than expected for much less than expected (only needed a patch vs replacement). Really appreciated their professionalism and promptness!

Great place to go. They were ready to leave and take lunch but the man was really nice and went ahead and changed my tires anyways. They're polite and kind there. I would recommend going there. Their price wasn't bad neither.

I had a great experience with them as a walk-in (luckily they weren’t busy!), when they repaired my flat tire and bent rim in about an hour… And it cost only $26 including tax. Recommend.

Blew a brake line out of town on vacation, they took me in last minute and had my truck fixed for a reasonable price by 10am the next day can't thank them enough!

I have used Valley Tire for a few years now. They always take care of whatever I need to keep my car in safe good working order. The customer service is always on point, and they go above and beyond to help with all your needs. I recommend them highly!

Few months ago, looking for an oil change I found this garage in Dunkirk.
Very good deal, four oil changes then fifth one is free.
On my last oil change they also conducted extensive troubleshooting of my Air Conditioning System, vacuuming and replacing my Coolant..at NO CHARGE!
Thank you Bryan!

Great service, friendly staff!

Highly recommended!

I was a bit sceptical going somewhere new but they were great! Smitty got me a quote for new tires & alignment within an hour. The staff were all very kind & friendly. Nobody made me feel stupid when I didnt understand what they were explaining. Best of all, they didn't try to fix things that didn't need fixing! I am very satisfied & will go back!! Thank you all!!