Cypress Benefit Adminstrators

Great company--they clearly care about their people!

It's an awesome place to work, business is booming!

Great place to work I am thankful to be a part of this family.

It keeps you running in circles..one tells you one thing... and another one something else.
You wait forever for replies. It's up to you to get everything straight EVERYTIME you have to go to the Dr. It's like a discount card. Pure headache.

Least user friendly insurance I've ever had! I have a claim that was denied that shouldn't have been and trying to use their website or get in contact with them is impossible! You set up a password to get into their website then to try to view your claim it pops up a box that shows your logged out, reenter the information again and it won't let you in. Try to register thinking maybe it needs separate registration and as soon as you enter your information it just defaults you back to the first page. Complete nightmare to deal with. Avoid this insurance company at all costs unless you want a headache with any claim filed!

I was diagnosed with cancer on September 28th. I have surgery to remove the cancer scheduled for October 15th. On October 7th I was told it will take 3 to 5 business days to process the claim for approval. That takes it out to October 14th at the latest. The day before my surgery to hopefully save my life. I am left wondering if I am going to have to sell my house and all other possessions to pay for at least some of the surgery. At Anthem Blue Cross/Blue Shield, once they get a submission that says cancer on it, it is pushed through that day. I know this as a "fact" because my sister-in-law works there and that is what she is told to do.

Cypress is a scam. Paid for full coverage under my companies plan and have had to fight Cypress every single time we use our insurance, even for routine checkups. People at my company have had to postpone/cancel needed surgeries because the hospitals refuse to take this coverage. All HR and benefits professionals who are shopping groups plans beware, Cypress will cause serious headaches and is unethical.

Just a discount