Trustco Bank

I had a great experience with Senior Banker, Shameeza Baksh. She was extremely helpful with us and would call almost daily to make sure our process was running smoothly. Although there were many difficulties through our process, Shameeza was the person I felt comfortable going to with our questions. Great person and great communicator!

Very nice teller well organized

La banque du film "the place beyond the pines" !

Great bank, tellers are always pleasant, manager is very helpful.

Hometown bank

Really is unfortunate that the staff here is so abrasive. It's just a nice location and I have been coming to this branch every Friday oand Saturday for awhile.
Today was unfortunate
I came for my business to get change for the weekend.
The bank teller asked if I had an account. I said yes, she didn't verify so I figured it's just protocol.
I asked for singles and 5s and she was shocked , rudely asking "is this for a business"
I replied yes
She counted the money and loosely handed me stacks of unwrapped bills.
I asked if it could be wrapped and she handed me rubber bands
I asked if she could wrap them with the actual money wraps and then she handed me money wraps.
It was like she had no problem throwing money at me but didn't want to do her job and insure the amount is there.

Don’t go there. They are mean and nasty. Especially headteller Felicia . I don’t even know what her problem is but she was mean and rude because I ask few questions. Been with trustco over 10 and never have issues with anyone else. Only that branch. It don’t hurt to smile and say thank you. She clearly don’t want to be there.

Rude asff