H&R Block

I would highly recommend this tax preparer

The agent was very helpful, informative and friendly. I felt secure that my private information was in good hands. Tina my agent was very professional and cared very much about my situation and getting the return done as fast as she could. I will use HnR Block again.

John has been doing my taxes for many years. There has not been a single issue or problem - not 1 ! He is very knowledgeable, polite, friendly, and has a great sense of humor. He makes people comfortable throughout the entire process . I will have him prepare my taxes for many years in the future.

Making an appointment was easy and the staff was very friendly. Nalini was a pleasure to work with. She took the time to explain all of our options and ensured we received the best refund possible. I look forward to working with her again next year.

Outstanding all day

I really felt welcome. Everybody was so nice. If i had a question it was answered. I was really happy with my appointment. Strait to the point and i was able to get in and out.

Great customer service. Robert was very helpful. I hope to do my next years return with him again. 🤞Highly recommend.

Sharon was fantastic. She was very knowledgeable and friendly. She made sure that I remembered all the documents I needed and was very thorough and helpful throughout the entire process.

I had a first positive experience when filing my 2020 taxes. TurboTax had a glitch in their platform and could not qualify mileage. Some reason the loop was closed that brought me back to a NA question. When TurboTax spent months, I was made to believe that I owed substantial back taxes that was inconsistent with the multiple online returns I completed successfully. I used HR Block to complete my 2019 taxes on line without any glitches. The next year, I was second guessing myself so I contacted HR Block at the Hannaford Plaza in Rotterdam. They offered me red carpet service. Misty Rogers, provided exceptional support that included reviewing the TurboTax return for fear of an audit. She proceeded to stay in touch and I continued to get Red Carpet service...by the way...there wasn't anything special about me. I am sure they provide red carpet service to everyone. Please place five stars on the Hannaford Plaza office.

I am always greeted warmly. Paul is always ready with my folder and a nice handshake. I feel important. Paul knows my family members by name and asks about him. When it comes down to the taxes I feel Paul knows the tax forms and questions well. He is quick with entering the figures but not in a way I feel rushed. He is honest about charges that H and R Block have to charge. At the end of our time together Paul ensures me that I am doing all the right things when it comes to the following year's taxes. I will return here to Altamont Ave. H and R Block just knowing Paul is there to help me.

Misty Rogers was fabulous! In addition to preparing my taxes she gave me info I was totally unaware of. Hope I can request her next year.

I had an appt, i was 15 mins late, tho i tried to call, n my agent called out due to snow. Misty rogers the manager saw me, she was sweet.

Because Debbie is the BEST. She helped me get the biggest refund possible. She was clear on all the answers she gave me. Ive been coming to Debbie for my taxes for 2yrs

I feel most confident in Loraine Clute's ability to accurately do my taxes. She is reassuring, friendly, and professional.

The agent who took care of me was at the top of her game and was well versed in all the rules and regulations in tax preparation. I would definitely come back to H&R Block next year.

If you are going to this location, ask for Jeffrey. He is the best H&R block prep I have ever worked with. Thank you for all your help Jeffrey!

Misty was very kind, took her time, and was very helpful answering all of the questions I had. Thank you!

Life long customer never had any issues w prep except price for coming to you guys for over 30 +yrs there should be a discount for that lol

My tax preparer is the best! I also have been using H&R Block since I was a teenager and never had a problem and I’m 49 years old!!

Deb shaver gave me unparalleled service and I am very happy with her performance!