Wireless Hope

Adrian and Jermaine were amazing! As I was visiting my mother accidentally shattered her phone screen and needed repairs asap. They let us know all technical warnings before taking it in and had us in and out in less than 30 minutes. Will be recommending Wireless Hope going forward, as we have gone to other techs (Albany) who have completely messed up basic cell prompts in the past.

Amazingly wide variety of all your tech needs , definitely a one stop shop for all the latest tech and tech repair needs

Quick and effective service!

My phone screen was not turning on. I explained my problem and they immediately knew what was wrong. In about 15 minutes the broken parts were replaced and my phone was good as new.

Couldn't have asked for a better repair shop!

If you have any problem with your phone, even a minor scratch…you need to bring your phone to this spot. Staff was accommodating, respectful and extremely helpful. Worse case scenario, your phone is busted beyond help….they sell new phones at phenomenal prices. Don’t take my word for it though, check out this spot for yourself and see how excellent it is!

Excellent work. Went to Wireless with two phones, one of which immediately sent calls from the other to voicemail. Within 10 minutes, Wireless solved the problem, which wasn’t a blocking or Do Not Disturb issue. Friendly, professional, courteous. Will give them more business in the future. You should, too.

Oh my God, the best service ever. So Patient Dylan was so helpful. They sat on the phone for 45 minutes. Trying to get everything done for us. And the music was awesome. Would recommend every day.

Great with service and has everything that you need. Came to get my daughter phone fixed and it only took 15 min was very happy. Has great phone cases and great prices. Stop in to always get a tour in store always new items.

Honored price another local repair service who didn't have the charging port part I needed in stock several weeks later. Friendly, quick and solid service. Highly recommend!

wonderful place to get speakers, Purchase a speaker couple months ago returned it back to the store to get repaired/replacement. Which received exactly same product that I purchased for $240. Guess I should have waited for the end of the year sale. Now selling the same exact speakers %80 less then what the previous price was. So upset I paid full price. Hey you win some you lose some! Hate to lose a clearance sale. Also highly upset high end speaker that I had to pay full price for!!! Wish I would have wait for the annual sale!

These guys are always courteous, competent and professional. They rapidly fix every cell phone issue with a smile.

Back for another visit. This time WiFi calling issue with poor cell service. Jermaine suggested contacting the FiOS provider. Nailed it. Rebooted their router. Thanks again. 5 star

They helped me with my phone and between the good customer service and prices it’s a good place to go

Kind and quick service. Went in for a motherboard switch for an older model phone, they got it handled no problem for a reasonable price as well.

Fifth time I’ve been to this store. Every time I was helped in a friendly and professional manner. Service is always quick with knowledgeable people. Hardly ever a line. They go the extra mile with accessories. I have bought three phones there and will only go there for my needs. Mike Cremo Viscusi’s Aluminum Schenectady

Customer service was fantastic. Iphone 13 phone was completely off and nothing was working but it was a quick fix. Thanks. I recommend their services to all.

Shout out to the man Dillon , polite respectful and super quick with the repairs 100% recommend hit up Dillon for literally anything you need! Top tech for sure!

Came in at 7:45 pm and got my charger port fixed by 8. These guys are great where else can you fix a charger port at 7 at night.

These guys came through and I really needed them to. Jermaine and his team are awesome I came here because of previous company messed up my camera on my phone after installing the back screen on my Note 20 ultra 5G hadn't been working right ever since. Right after Jermaine and his crew finished with my phone it's like brand new night and day crystal clear I can jump in my phone and feel the pictures now.

Super clean and organize store. Lots of good deals on iphones .Came here to sell my Apple Watch. They're more than happy to negotiate. I was pleased when I left.

Dylan fixed my phone so quick and the price for a case screen protecter and charger was super cheap HIGHLY RECOMMENDED

This business has great customer service and they get the job done I recommend going to shop here.