Metro Ford Sales Inc Service

I've used Metro Ford for all my needs for the last two years. Service staff is always great, I've dealt with multiple representatives and all are fantastic. Today it was Jacob and Bill who helped me with buying out my lease. Very good experience every time I come in, and I will be a long time customer because of this.

Bought a used car and a few days later the check engine light came on. Ford took care of it quickly and at no cost to me. Highly recommend for their commitment to service and sales experience.

Had to have a tire mounted Troy was awesome I was there about 30 minutes had a guy come out Mount the tire for me it was really cool definitely five stars

Good service with professional staff. They were not pushy trying to sell additional services.

Faster service then usual. Not bad for a Friday. Recommend to make appointments.

Parts dept excellent, shout out to Mike.
Also to Troy Hanlon, takes good care of my vehicles.

Great guys are the parts counter! Parts were in stock.

Parking lot busy and full but parts were fast and informative staff courteous and friendly

Great dealership with great people, highly recommend it

They got me in quick.

Great people

The body shop did a wonderful job. The gentleman who sits to the left when you enter the body shop office was very nice and went above and beyond to ensure that my vehicle was fixed and that the airbag light that had deployed in the accident was fixed. The only reason they didn't get a 5 star rating is because they spelled my name wrong. Lol
I would highly recommend
Great experience overall! 👍🏾

Repair done correctly but a little slow.

Good job

Only needed diagnostic

drove my car from the next county because I have had good experience in the past. They cleaned up my 2012 F150 performing over $2k in repairs. All work was done well and good communication. went to PU after hrs and was promised keys would be inside....they were not. All in all no big deal.
However, car immediately began shaking with everything they did (including adding wheels) they did not balance...their response "well you did not ask" Meaning essentially I could have taken to local firestone instead of making appt 2 weeks out and driving 40 mins. well OK they did balance no charge I got a ride over (after assurances for 3 ppl that my keys would be in the car...no keys) nor have they mailed them as requested.
Essentially fine shop but details scheduling, following direction, insuring car is right, ruin the entire experience.