Rosen Ford Belleville

I want to commend the Rosen Team for making our purchase of a special order F-250 smooth and comfortable. We had not done business with Rosen (or Francois) before, and the start of any business relationship is always a little stressful. Prior to last Friday, we had not set foot in your dealership and only communicated with Sebastian via phone and text to place the order. Walking in and unexpectedly seeing a trusted and familiar face in Finance Manager, Zach, really helped set the tone for the day!

Throughout the brief order-build-delivery process, Sebastian was awesome. He was always there to answer our questions and assure us the process was working as it should. He was patient, informative, and knowledgeable - just like a sales person should be! We really appreciate how he treated us.

Although our interaction with Jose was limited, we know he was the guy keeping things together behind the scenes. In the end-game of our purchase, Jose was there to help communicate details and organize the one, and only, face-to-face meeting.

Lastly, you made a great hire in Zach! We worked with Zach last year at another dealership on a different order and purchase. We had fully intended (or hoped) to work with him again on this truck. But you lured him away from his previous position just as we were ready to order. It was only by luck that we unexpectedly found him at Rosen.

Many thanks to you and your team for a great experience at Rosen Ford!

Huge thank you to the Rosen Ford team for helping me get my beautiful Bronco Sport and making sure I got a great deal on the car. Special thank you to the sales manager Jose for making sure I got the car I wanted and keeping me updated throughout the process of finding it for me. Super friendly sales team. Would 100% recommend!

I needed a part for my Ford - Shane was very helpful - I gave him a partial VIN number and he found the part the next morning- it was delivered to my house the morning after that! the part was a perfect fit and I fixed it myself. thank you for your quick service

Had a great experience at Rosen. Caleb in sales, and the rest of the team, were responsive, efficient, and friendly before, during, and after getting my new car.

This is no kidding the easiest and best experience I’ve ever had buying a car. I bought a 2015 mustang gt 50th anniversary. The salesmen are not paid commission and it’s no pressure. Financing was easy and fast. Great people, great place. Thank you Chad, Zach, and Jose.

Great interaction with staff, Zach and Christina… very professional, friendly and upfront about costs and additional work to consider. No pushy sales efforts and very understanding about future considerations for doing the work. We will be back because of the great experience! Thanks folks…

What a great experience with Chad Clark (10 Stars) and the Sales Manager Jose Jimenez (10 Stars)! I also had the privilege meeting the GM Kevin. I can't say enough Good Things about Chad & Jose. Chad was very professional, Friendly, and Kind; and I could talk to Chad all day! Jose was very Professional, Friendly, and Kind. I have been buying cars for over 50 years (many, many Dealerships) and have yet to meet a more Peaceful, Professional, Friendly, Clean, and Kind; until I started communicating with these Gentlemen! I asked Chad for a roast beef sandwich and he was going to run out and get me one! How's that for friendly. My name in kevin j.d. and I purchased two 2023 Ford Transits. I drove over 400 miles (back and forth) to purchase these Vans because of the aforementioned reasons!!!!! 10 Stars out of 5.

We worked with Sebastian P who was a very refreshingly honest salesman! The process of finding the car and getting the financing was so simple and we felt every one guided us to the best options for us. Sebastian has been a wonderful part of a very difficult decision and I feel confident in our purchase. Thank you Sebastian!

I had been searching for a very specific vehicle for quite a while. Drove by the Rosen Ford dealership and my vehicle happened to be right there. I was guided and helped through the sale process by a great salesman, the sales manager, and finance lead, and had a wonderful experience! they priced my trade-in with a price I was pleased with, and offered me a great deal on the car I wanted. Top-notch service all the way around. We will be going back when we need our next vehicle. I highly recommend Rosen Ford!

This is the 4th vehicle we have bought from Chad and Rosen Ford Belleville. Chad, Jose, Zach, Lil D and team are phenomenal to work with! Honest, exceptional service and just down to earth. Highly recommended 👌.

Ordered a Ford Bronco with Sebas early 2022. Just picked up and was a smooth process and didn’t have to deal with dealer mark ups. Had a hiccup with Ford corporate with my order and they handled it in stride. Jose, Hutch, and Kevin were all great. Definitely worth the trip from Madison. They even picked me up from my work once the Bronco was here. First Ford too.

Great experience with our first Service visit here. I’ve been to Quick Lanes and Ford Service all over WI and the US, and this was efficient and very well organized. I love how they keep you informed along the way, walk the vehicle with you, and don’t push things when they notice something needing attention.

I bought this beauty today! (Nissan V8 Titan). My experience at Francois was awesome and everyone I dealt with was helpful, friendly and easy going. Isaac was my salesperson and he was thorough, respectful and full of knowledge about a Nissan even though it's a Ford Dealership! I would highly recommend working with these folks for a new or used vehicle. I especially enjoyed working with Isaac because of his sense of humor, his willingness to negotiate a fair deal and his positive attitude. It made buying a used vehicle actually fun! Julie was amazing - super friendly and knowledgeable as well. I will send all my friends and family to Francois because they do have the best prices and absolutely the best service I have ever had buying a vehicle!!!

I went to Rosen Ford prepared to be disappointed. Instead I walked out with a brand new, beautiful Bronco Sport.
Sebastian, Jose and Zack all took great care of me. Not only did I get a new vehicle, but I had fun doing it. Usually I hate car salesmen but I really had a good time with these guys. I felt like they listened to what I wanted and they went out of their way to make sure I got it.
I will definitely go back to Rosen next time I need a new car.

I had a positive experience with the Rosen Ford team from start to finish. They had excellent communication throughout and answered all of my questions. No high pressure sales tactics and no extra fee's snuck in at the end of the transaction. They made car buying experience smooth and easy.

An outstanding service experience. Completely seamless from easy on line scheduling to post service vehicle pickup. Scheduling site has excellent navigation with prompt confirmations. Very personal and friendly welcome on arrival. Check in expedited with good technology for capturing all necessary information. The shop is very clean, organized and easily observable. All service done perfectly. Car was photographed going in for comparison with going out. Nice video of work progress sent while waiting. Waiting area extremely comfortable with nice chairs, bright and convenient with places to do some work and some snacks and drinks. Bathroom spotless. Check out very thorough and detailed with clear recommendations for future work if needed. Service representative was knowledgeable, thorough, personable, professional and friendly. All in all this could not have been a better experience. Will be back again in the future. Dr. Douglas King, Mount Horeb WI.

Sebastian and the person in finance (can't remember his name), were great.
Only thing I would recommend, is that when someone buys a used vehicle over $50,000, they should get a full tank of gas. Not half full.

Chad was an absolute gem! He made purchasing my new vehicle and trading in my old a breeze! Great customer service!

Great service, great friendly people to work with! Told them what I needed and they made it happen. Couldn’t be happier, recommend 100%!!!

I had a great experience with Chad from start to finish. Unfortunately the car I was looking at originally didn’t work out but he went above and beyond and found me something that I loved even better at their Madison dealer. Thanks so much for everything you did