Villages Leather Gallery

First, sales staff was great. No high pressure. Gave me a catalog to review, when I went back a month later, remembered me. Furniture only took two weeks to arrive (leather Flexsteel) and the delivery team was even more incredible. Unboxed in front of us, inspected and invited us to inspect with them, assembled, made sure it was where we wanted it and then showed controls. While I doubt we'll ever have to buy another sofa - can't recommend this firm/staff more highly.

Great customer service. Michael was the salesman and was very helpful in answering questions and assisting me with my purchase, A well kept store and a great selection, Would highly recommend to anyone looking for quality and service. Thanks Michael for a great experience.

Nice store. Bought a couch and recliner. Little disappointed when arrived because there were stiching issues and mechanical issues. The quality control dept wasn't up to par, but it was fixed and i am happy with purchase

Beth LaValle was our sales person and she was outstanding and very knowledgeable. There's plenty of furniture to choose from.

Since I have worked there for 11 years, I recommend it highly for quality furniture and excellent service. Stop in and see for yourself!

Best furniture experience of my life by far!

Excellent customer service,,quality and pricing

Great experience.

Listened to my questions

The Manager Mike is a great guy.
Very knowledgeable.
His only draw back is, he is a Buffalo Bills fan. Horrible taste.

Good prices nice showroom

Nice & but pricey too

I bought a FlexSteel loveseat from here in June 2020. I paid $3k and the loveseat hasn’t worked properly since delivery. It’s not usable and hasn’t been since delivery. Their service department has replaced the mechanism and it failed too. I called this store for help and was told not our responsibility it’s a service issue. Asked to speak to manager and store person said, ‘sorry he can’t help you’. This store sells the furniture but won’t help with issues after the sale. Do not recommend them at all.

Note: I was finally able to discuss my issue with the store manager and he convinced Flexsteel to replace my loveseat. Now all the remains is to clean my brand new carpet damaged with grease by the Flexsteel repair person.