Sleep Number

My fiancé and I came into the store set out to take part of the Memorial Day special of 50% off one of sleep numbers flagship models. Craig greeted us as soon as we walked into the store, and took us to find our “sleep number”. From there he showed us the bed on special which we came in for. We quickly found out the bed on special was too soft for our liking, and he took the time to show us each model individually and find what our perfect mattress was. He had no hesitation to spend the time with us to make sure our experience and mattress choice were nothing but top notch. His customer service is excellent and I would recommend anyone looking for a mattress to go buy one from him.

Salesperson was very knowledgable. Was able to work with 3 couples at one time very well.

He gave us good information on our Sleep Number Bed. Very good quality and they stand behind there product.

We had a very good experience at the Lady Lake store. Very informative sales presentation and low pressure. Looking forward to getting our bed.

The sales associate was very knowledgeable and interested in finding a mattress to suit us. He was both patient and practical.

Very friendly and helpful sales person. This is our second sleep number bed.

I left a negative review here by mistake. I accidentally clicked on the wrong store. My negative review was for another store so I removed this one. I'm sorry for any confusion caused.

We were very pleased with our visit and felt comfortable in choosing our new bed.

Our salesman, Skyler, is very knowledgeable and spent a great deal of time with us! We didn’t purchase a bed on our first visit but when we decided to make the investment, we returned to give Skyler our business instead of stopping at another store or purchasing online. You don’t come across people like Skyler everyday and we truly appreciate him! We are so excited to get our Sleep Number bed!!

I can truly say this was one of the best customer service experiences my husband and myself have ever encountered when making an important purchase. Kathy was very knowledgeable and took her time explaining every aspect of choosing the correct mattress to suit our needs. Not one time did we feel rushed even though she was at the end of her shift. She is truly a great accept. Thank you for allowing us to meet such a kind person with the customer's needs at heart.

Hopefully you’ll be fortunate enough to have Paul as your salesperson. Not only was he knowledgeable, he was funny and made spending over $10k not so traumatic. Paul didn’t try to upsell us on the most expensive bed, he wanted to find the right comfort level for us. We have been Sleep Number bed owners for over 13 years and it was time for an upgrade. Thank you Paul!

Felt very welcome, even though the store had many customers this past Labor Day weekend. We browsed and eventually a Rep came to us and introduced us to the Sleep Number bed and all its features. We were very impressed, and, therefore, after two hours, finally sat down and signed a contract. We openly talked to other buyers in the store, and many were second and third buyers wanting to upgrade their ten year old beds. Our visit was very satisfying and we now await the delivery of our bed on the 19th of September.

Our sales person was awesome . Skyler S showed us around and we got
to try all the different beds. We actually had a great time, plus learned about
all the new things on the beds. Our old Sleep Number is 18 year old and
we have loved it, but it has seen it's day even with our up grade on it.

Skyler S is a asset to your company. He is not overbearing or a pushy salesman. The Sleep Number also sells itself.

We had a great buying experience, with Skyler as our selling representative. We went in just to look and ended up purchasing a Smart Bed. There was no sales pressure ... just a knowledgeable, informative presentation of the product. Skyler made sure that we had a bed that fit all of our needs ... even the needs that we did not know we had! We are hoping that we are going to love our purchase as much as the other Sleep Number bed owners! We are considering the purchase price as an investment in our future health.

Paul at the Lady Lake Florida store was fantastic. We were looking for pillows and he knew everything there was to know about each and every one. He let us try them on the bed and had great patience with us. I told his manager to give him a raise!!! We will certainly recommend this store and Paul to others.
PS We also bought sheets...love them!

The minute my wife and I walked in the store, we had no idea what to expect. But Mr. Skylar eased our anxieties and made the shopping an enjoyable and very informative experience. He was able to answer all our questions and concerns, that satisfied and led us to our decision in purchasing our first smart bed. I now just hope that this was not just a great sales hype but a great investment towards a rewarding healthy sleep care.

The store was busy the morning we arrived. A sales person, Carol, came over and introduced herself and gave us some information. Carol was very pleasant and knowledgeable and we got the opportunity to try 4 different models. Each model has other options to choose from. It could have been somewhat overwhelming if we hadn’t done a little homework before our visit. We were not rushed and they gave us paper pillow protectors. Our heads were always on a clean pillow. We were looking for an adjustable bed and were got to try several adjustment settings. We picked one and we hope it is the right one for us. They have a 100 day return policy for the mattress if needed.
If you are looking for an inexpensive bed this is not the store for you. If you are looking for quality and comfort this appears to be the place. Bed orders were running about 10 days so we are awaiting it’s arrival. Our smartphones are all set to control the bed upon its arrival.

accompanied a friend looking for a new mattress. Sleep Number was our first and last stop. although pricey, my friend found exactly what she wanted within the first 10 minutes. the products on display were clean with appropriate sanitation such as disposable coverings on pillows to rest one's head when testing a mattress. the store was noticeably clean and the three masked staff members were personable, knowledgeable, and professional. overall shopping at Sleep Number was surprisingly pleasant.

How refreshing to go into a store without a salesperson immediately in your face starting with the dreaded sales pressure. We got none of that, we were welcomed with a "hello folks, let me know what I can help you with and any questions you may have". We had questions and Skylar answered them all knowledgeably and with pride of what he was selling, you can tell he likes his job and the products he was selling. We did purchase a bed, not the most expensive one but it met all our needs in a bed and we didnt feel any pressure to buy something more expensive or extravagant just to make a higher sale, Skylar treated us with respect in our decision....we left excited about our bed choice and feeling like we made a friend. We highly recommend this store for the product and a wonderful sales experience 😊

Very professional staff. Rodrigo was knowledgeable and concerned with my needs.