Goodyear Auto Service

Aaron Spiess - was incredible service provider. Reviewed all my options with me openly and kept me apprised of the situation at all times. Made me feel comfortable and confident in what was being done and then some. Will definitely be back!!

As always, a wonderful experience. The employee Koby Arroyo was friendly, professional, knowledgeable and a pleasure to engage with. He was also efficient and super helpful with making sure my needs were met. And not only with me. I heard the way he interacted with other customers in person and on the phone, and he was consistent with his customer service. Great job! This guy deserves recognition and a raise while they're at it.

I will start this review with a disclaimer announcing that this is not a review on the service end of it, my need to commend the lady lake office stem directly from the most amazing positive interviewing process that I have ever been blessed to be part of. The man behind the magic is the store manager Aaron who clearly carries a passion for the career he has chosen, which I swiftly found to be infectious. The knowledge that clearly carries through with his everyday excellence, also shines bright on the interviewing process. It was quite evident that from the beginning he was able to see I carry that same passion. This incredibly intelligent young man truly made me feel like he was mature enough to see past the gender issues woman tend to have in this industry, and that for a woman with a passion for mechanical electrical maintenance on any type of vehicle maintenance or manufacturing, it takes a lot of proving ones self.and he truly made me feel like with my background he had no doubt that any company would be lucky to have me.
Which means alot..AARON
Deserves a huge raise for sure even if I am not the lucky candidate.

So I went in to have my brakes and my rotors changed, and there was a little bit of a discrepancy on pricing, where, at the expense of my confusion the store manager, Aaron took it upon himself to still honor the price that I thought I was quoted at… not only did he honor the price but as ashamed, as I am to admit this, I was extremely belligerent and rude, because I felt like I was being taken advantage of. Hindsight is always 2020 as I soon discovered that there was an error on my end, and I had to pin my tail between my legs. I must say this he (Aaron) in no way shape or form needed to do this, especially considering the fact that he had a written quote right in front of him that I had signed. However, because I was dealing with two different employees, there was just a little bit of confusion on the back-and-forth between the two of them. To be quite honest, I was absolutely shocked that somebody would go above and beyond what was necessary to fix the problem, but Aaron did that, when I would’ve kicked my own self out of the store, Not only did he fix the problem he was excellent in explaining everything to me in terms of what needed done right now, and what would need done in the not too distant future. I came from a horrible experience with a mechanic, so it was a breath of fresh air to have somebody who treated me like a human being, and not like a bag of money. If you need a great, honest, reliable, and trust worthy mechanic, this is where you need to be.

Employees were very professional, courteous. Did a thorough job of checking out the entire vehicle. Explained some things they noticed, gave recommendations but the repairs were totally up to me. Highly recommend 👌

Aaron does a great job. Great service and they make timely repairs. I highly recommend this location.

Worked with Aaron, who was determined to turn a bad experience (from another tire shop) into a good one. Would absolutely get my Mercedes serviced here again in the future. Excellent customer service.

I had to have my car towed to the shop because it wasn't starting at all. Aaron took the time to work on it first thing in the morning and by the next day it was up and running again. Much faster turnaround than other shops I have been to for less issues. Turned out to be multiple sensors that had gone bad! Service was great; Aaron was very friendly, honest, and the price was very fair. Definitely recommended.

They fixed my car alignment that a previous shop had messed up and were very honest with me about when my brakes needed service. Very friendly, efficient, and competent. Plus, good deals!

It is difficult to find an honest mechanic. I drive 2 hours to get service here because I trust Aaron Spiess. I used to go to the one in Odessa but when I found out Aaron was transferred to this location I followed him. He has what's best for me in mind always and keeps my vehicle safe to drive. Thanks Aaron!

Dan and staff have been great! I trust them and they tell me the facts about my car issues. They never do unnecessary work. I’m moving out of state and they even helped me find a new reputable place in my new state to take my car if I need it. I would absolutely recommend this Goodyear place for anyone in Lady Lake.

I went in because my brakes were making some noise. After a thorough inspection by the Goodyear team, it was determined that the brakes were fine. No charge. They could have easily told me that my brakes needed to be replaced. They didn’t. They were honest. The caring and integrity of the Service Manager and team were amazing! Thanks guys!!

Arrived in the area during a road trip from mass. Developed a brake grind in rear left wheel and although the shop was extremely busy Rich my tech saw me in lot and inquired about my problem.Rich then slid under my van and found the problem .He assured me even though busy he could get the job done and teamed up with Manager Aaron.Not from town …being on the road these two guys earned my business and the whole job went smoothly and fixed absolutly perfectly.Thanku! Rich and Aaron 100 percent happy customer

These guys are great. Free flat repair for nails in center tread. They do all sorts of repairs. Prices are fair and there's no upsell. They explain everything clearly and return the old parts so you can see they fixed it.. Mechanics are well trained, professional and courteous. Have curb side service if you don't want to go inside. I've been there twice now and will go back again. Highly recommended.

Very nice and very helpful! They really break down the issue, what needs to be done and cost of the fix if you need it explained and they don't take advantage of women. The only one I trust going in by myself to talk about an issue, they really are good people, good mechanics and do good work! 🙂

The staff is amazing. I had to wait a little but didnt have an appointment and had several things done to my car and the took me in right away. Dan was very understand and helpful. Great service every time I come in. Thanks Team.

After a bad morning for my husband at the doctor, our tire pressure indicator came on. We stopped at two gas stations and couldn't get air. One place actually sucked the air out! 😳 Pulled into Goodyear and told the gentleman I needed help. He politely told me to straighten out my car and he would fill my tires. I so appreciate him and wish I would have got his name. He saved us! Goodyear has our business from now on!

I took my 2011 VW in for an oil change and tire rotation/alignment. The tech noticed some oil leaking from around the filter once the oil change had been completed. Both Morris and the tech went above and beyond, staying almost an hour past closing time and switching out/cleaning filters and o-rings until there was no more leakage...at no extra charge. Great service! I will definitely return here for all my auto service needs!

Great service. While visiting in Florida, I had a nail in my new tire. Since I have road hazard insurance, I needed a Goodyear Tire store that was open on Saturday afternoon. I appreciate this store for working me into their busy schedule and repairing my tire. Thanks to them, I was able to get to my destination safely.

This place is amazing! Visiting from Ohio, ran over a screw in the road. Came over to see Chris and Junior1; they repaired the tire while we stood and chatted with them. When I buy my house down here, this WILL be my regular store! Thanks, Chris and Junior1 (Robert). You guys are the absolute BEST!!