Neighbors Credit Union

Had a great experience at this location. The people there are always friendly and helpful, but today Kaitlyn Townsend went above and beyond to help.me out with my issue. She was very helpful and informative. Thank you Kaitlyn.

We have been with Neighbors Credit Union for about five years. We love having an in-person teller when we go inside. The tellers are always friendly and helpful. So many other banks and credit unions have eliminated this important service. I hope Neighbors never decides to follow the others; but instead, keep the personal touch that really helps customers feel like neighbors. This is Customer Service at its best!

Than you Lynn and Dilenia Whitaker for your exceptional help.
Lynn thank you so much for explaining and handling a withdrawal put on our account not made by us. You were so helpful and and told us exactly what was happening. You fixed our account and we appreciate how you were so professional and knowledgeable about what had happened.- Gerard and Karen Schneider

Once I spoke with someone I was satisfied. However, I was not happy with Neighbors taking funds out of my savings to pay for the transaction. I didn't understand why there was a hold. I went to get a cashiers check to cover that transaction, I would have gotten cash.

Customer service is always prompt, courteous, and fixes the issue quickly. Staff is so helpful and knows your name when you walk in. Love this credit union.
Rhonda Lamb

My experience was very professional.
I was very pleased with the Universal Teller (Hongyu Xie) who took care of opening my account.
She was very knowledgeable, friendly and didn't waste time on small talk.
I would recommend Neighbors to My family and friends.
I am very satisfied.

Thank you customer service in the branch for helping me and my son. Your smart saving for a young kid is fabulous. She went above and beyond her service. Thank you

I'm not sure if Lisa works at this specific branch or the corporate offices, but she is helping us secure an auto loan and she is fantastic and incredibly helpful. It's taken all of the stress out of the situation.

You have responded to my most recent issues/problems very professional and compassionate. My problems were all resolved satisfactorily. Thank you for good customer service!

They were so sweet and fast getting my new account open. My grandma banked with them for years so opening this account meant so much to have a bank account at the same place.

Linton was very helpful and courteous. He walked us through the whole procedure from start to finish. Very friendly.

I started with one business account. Now, all of our accounts are guarded by the friendly team at the Mexico/St. Peters branch- checking, savings, auto loans, and even a SMART account for our new baby.

Always friendly and I'm usually in and out within 5 mins depending on what I'm trying to do

My visit was only to deposit some change. Everything went smoothly and everyone was very nice.

Love this bank. I like the protection they have, even if it can be inconvenient at times. At least they care!..unlike most banks.I have yet to receive any unecessary fees from them, which has NEVER happened at any other bank!

Very nice people I meat at NCU very helpful. Thank you

Very helpful. Linton was great at helping me get done what I needed to and explaining everything along the way.

Now I’ve got that Old School, Credit Union going for me. No hidden fees and plenty of service.
Definitely the right move!!!

Very friendly and helpful. Always greet you with a smile.

Opened a CD… was quick, EASY, friendly… was attended to promptly!