Mattress Firm University North

Sharon did an amazing job working with me to find the right mattress at the right price. She made sure I found the perfect mattress and gave me many different options to choose from. Overall a great experience!

Sharon was amazing! She helped my mom pick the best bed that worked best for her. She was honest and didn’t try to push any sales on us. We will definitely be coming back!

Kathy was great the first time we visited. Steven (Randy) was great the next. Very helpful, not pushy, worked hard to find us what we wanted at a great price. This can be difficult during the pandemic as a lot of items are back stocked. Will update when we have delivery.

UPDATE: Mattresses were delivered today! Delivery was set within 2 hour window. Notified us by phone and email 45 minutes before delivery which was great. Delivery guys were courteous, fast, wore PPE and shoe coverings, and overall did a great job. Great experience, would recommend Mattress Firm Norman to anyone looking for new mattresses.

Shanna Freeze, manager/sales rep was great!
and the prices... wow.
I told her my budget & what i wanted (a very soft mattress). While i was there, i found a pillow to die for, too.
I got a wonderfully soft mattress AND the perfect mattress for $100 under my budget.
Pleasant experience to say the least.
Thank you Shanna & Mattress Firm 🛏😌

Heather was very sweet. She came up with a good deal when i needed to exchange my mattress for a firm one. I had Kevin and Ricardo for delivery drivers today. They were polite and efficient. I would recommend the Norman location highly. They exceeded my expectations! Thank you!

Sharon was an amazing help! She educated us on the mattresses and helped us find a perfect one in our budget. Great service from her and I would recommend asking for her when you’re looking for a mattress.

Mark was awesome! He listened to what we wanted & worked to help us get a great mattress within our budget. Overall, we’re very happy, we got a great deal & had great customer service. Mark made mattress shopping easy & enjoyable.

Alright other than making a promise to Lance that I would write a review with 1) service 2) box spring, I am more than happy sharing my amazing experience. Beginning with entering the store Lance greeted my friend and I in the most genuine manner. I never felt forced or convinced on what I needed to get (e.g. box spring). He worked with me as I poorly described my current mattress and what I needed to support it. I never even felt rushed on making my decision, heck I even laid on the mattresses and felt 0 judgment from the staff. If anything I got to physically relax as I eased into making the best decision ever (thanks to Lance's help of course). I purchased the box spring (which is actually a sturdier frame that substitutes box springs - more affordable AND sturdy). After my purchase, I picked up the box spring from their warehouse and easily assembled the box spring (as Lance promised) into my bed frame.

It's almost been a week since my purchase and I can tell you all that the service was excellent. The box spring I purchased is already supporting and easing me into the best sleep I've ever had AND Lance's reassurance that the product would 1) fit into my car 2) easily assemble and 3) fit into my frame all came true!

So happy I went here :D

We just visited the store in Norman to possibly buy a new full size mattress And Springs. We were met by a salesman named chuck. He was very knowledgeable about their products. He answered all our questions. He never pushed us to purchase anything. We bought a full size mattress and springs from the store. We would definitely buy from them again!!!😃 chuck was very friendly and courteous. I recommend mattress firm to anybody who needs a new bed. Rick and Tina scott

Brought our son up to Norman to live in the frat house and had to get a queen size mattress for his room. Went to Mattress Firm and found a good mattress at an affordable price. Was able to get it in his room that same day. Great sales person as well.

Mark was extremely helpful when selecting the best mattress for us. They had a good selection in their showroom. He worked around our budget with a good warranty and I think it will work very well for us for years to come.

Went out tonight with intend to just look around for the best option, went to the Moore store found a bed I was interested in. Decided to check out the Norman store, lucky for us, Isaac was working. He is very nice person, definitely had a blast coming in. He got us a great deal on a mattress which convinced us to buy right away. He even stayed after hours to take care of us. Definitely would recommend coming here first.

Bought an ISERIES Hybrid 3000 mattress and ISERIES adjustable base in queen, today 11-21-20. Couldn’t have asked for better staff than the two ladies that helped me. Sharon explained just about every bed and mattress so that I could purchase the set perfect for my needs. Very patient. I’m was very impressed at her knowledge of the merchandise. Excited to try my new sleep system. Thank you Sharon Dreger

Sharon was a delight and helped me get the best deal for a single mom of 3! Highly recommend this lady and her crew! I will be coming back and sharing with my friends!!

My wife and I went mattress shopping yesterday. After doing much research online we felt we knew what we were looking for. Upon arrival, we were greeted by Robert Miller, a very friendly, personable and knowledgeable salesman. He was very courteous and listened intently to our complaints about aches and pains and what we wanted. Bob walked us through several options. It was truly a pleasure to do business with him. After settling on the mattress, a big plus was the offer of same day delivery, although we were unable to take advantage.

Our Salesman Bernie was so helpful! He even took the time on a busy Saturday to call his supervisor to authorize a price match for a mattress and box spring!!! Thank you for a great experience!!

I shopped Mattress Firm because I have done business with them before, and was VERY pleased with the product and the customer service. I went in this year (2019) during their '4th of July Sale,' and was assisted by MARK CRON. Mark was VERY helpful. He assisted me in finding a mattress which was suited to my sleep-style. He was friendly, professional, easy-going and NOT pushy or high-pressure at all. I took advantage of the, "free adjustable-base" offer, and the sales process went very smoothly. There was a back-order issue with the adjustable base (due to the popularity of the 4th of July Sale), and Mark provided me with a complimentary support and frame so I could enjoy my new mattress while waiting for the adjustable base to become available. Due to a health issue, I must sleep with my upper body slightly elevated, and I was accomplishing that with pillows, etc while waiting on my adjustable base. I called Mark a few weeks after the sale to check on the base, and mentioned my health issue. Mark went ABOVE AND BEYOND anything I expected to make sure he provided me with an adjustable base, and he did so within 2 days of my call! The service he provided me was SPECTACULAR, and I am so happy to be able to brag on him a little. Do yourself a favor.... GO SEE MARK and you will not regret it! By the way, I am not related to Mark.... nor do I have any association with Mattress Firm. I am, however, a VERY SATISFIED CUSTOMER! Great job, Mark. I look forward to doing business with you again.

Went across the street to Mathis and got no help. Sharon, at this location, walked us through the mattress shopping. Layed on 4 beds and 15 mins later bought a mattress. Bonus points because we thought we would have to pick up the bed. Nope they deliver to my small town.

I came here needing help and Amber went above and beyond to make sure that I was more than taken care of. Not only did I get an amazing deal, but I got amazing customer service! She took time to make sure that I was truly comfortable and was so patient.

Sharon was great, very helpful and spent so much time with us making sure we get exactly what we wanted! Met the manager, Amber and she was great as well. Thanks for all the help!