Quality Heating, Cooling & Plumbing

In the middle of a disaster in our kitchen, Jason, from Quality, arrived. He assessed the situation, offered sound solutions, calculated a very reasonable price, and started working. He was patient, knowledgeable, professional and explained every step of the project. His workmanship was impeccable. In truth, he left the workspace cleaner than he found it on arrival. Working with Quality was so easy. They were able to send out an experienced and knowledgeable professional to our home on the same day without an emergency charge.We received updates from the dispatcher and Jason as to his arrival time. I highly recommend this company and plan to use them again! Thank you, Quality! Jason is great!

Made appointment request on line and followed up with a call @ 7:50am . Juan arrived at 8:20am. Nice young man and did a diagnostic on my heating/ac. Allowed me to watch as he conducted his diagnostic and explained in detail what he was doing. Determined that a coil had gone out on the AC unit which in turn prevented the heating unit from coming on. Replaced the coil at a reasonable price. Definitely pleased with Juan and his work. I highly recommend this company. For a AC/ heating service

Called on a very hot Friday evening in August due to AC not working, repair appointment made for Saturday afternoon, Juan diagnosed the repair & recommend unit replacement, salesperson Ashlee dispatched & arrived within about 20 minutes, sat at kitchen table to discuss options, decision made on new unit all completed by same afternoon within about 30min. Our new HVAC installed by Isaiah & (I think his name was John) by early afternoon that following Tuesday! Sure we could’ve gone with another company but Quality has invested in the community we live in & that made the decision to use them very easy.

Absolutely 5 star service. I couldn't have asked for a better experience, even the hold music was funny and pleasant. The schedulers were professional, their timing was prompt, the technician Jeremy was amazing. He talked me through everything, showed me everything and had a very calm and professional manner. My toilets were not flushing and he found the problem in the main line with a camera. Thank you for making the annoying intrusion a better experience.

Derek and his partner were super respectful and helpful. They gave a notice about when they would be here and were very prompt. We called about issues with our shower and they informed us our hot water tank, that was installed by someone else less than a year ago, is not up to code. I cannot say enough good things about our experience with them and will use them in the future for any problem we may have.

Quality Heating, Cooling and Plumbing gained another customer tonight !! Called today, Monday about 1:30 pm and received same day service. Charity was super nice and when our technician , John arrived about 6:30 ( he had previously called and told me his arrival time, very punctual) he showed up with a smile, was very friendly, very knowledgeable and explained everything that made it easy for me to understand. He didn’t leave till about 7:45pm and was friendly the whole time. Most guys would rather be at home eating dinner and watching football at that time in the evening. You could tell he likes what he’s doing, this company has a good one !!! Provided great customer service and quality work. Thank you John W. For your service !!

Amazing. Derek and Hayden were so respectful and nice to my elderly mother. They arrived quickly and fixed the very complicated problem fast! And everything works! They also left everything clean. It’s nice knowing it’s guaranteed. Highly recommend.

Scaci - quality heat and AC tech is very knowledgeable in his field. He checked my filter, my thermal indicator and voltage connection and showed me the numbers, how good they are doing. He checked my filter and inside of my ac/ heater. He made me feel comfortable around him. Friendly person. He is Punctual. Showed up when he said he would. That's very important to me. All in all as a whole. I'm very glad to do business with quality heating, cooling and plumbing. They honor what they say their going to do. In my experience... once I buy a product, customer service is usually not good. However with quality heating cooling and plumbing company they are class A company. I'm very pleased with this company.

Tanner did an amazing job. His knowledge of city codes and safety was next to none. He answered all my questions and was extremely professional. Having your hot water tank go out a few days before Christmas almost brought our Christmas to an end with no hot water. I can’t thank Tanner and Quality heating, cooling and plumbing enough. The services they provide are next to none in north eastern Oklahoma for sure. I Willy appreciate it!

Ty and Hunter were phenomenal. Very conscientious, professional, polite and patient. They made sure we were completely happy with the unit, even dropping by in the evening to follow up. We appreciated their due diligence in wanting to leave us with complete satisfaction.

They were prompt, professional, and skilled. We have used them several times and they have fixed major and minor problems with no need to return. We are really impressed with them. The company notifies you with texts and even said a photo of the professional which assures us that it is let them in the house.

Our experience with Quality has been top notch! From the initial visit to check the units out, to a complete replacement on 2 units, they have been great! Professional, friendly and efficient. Thank you all!
2nd job with Quality... Blake was Phenomenal. Did a great job. Professional & friendly

Aaron, Shawn & Mike were so professional, knowledgeable and friendly. They did a great job with my heater and were so helpful to answer all of my questions. I truly look forward to working with them in the future when it’s time to replace my other heater.

We called this plumbing group because of an issue with water in our pantry. They did a fantastic job and found out. It was just a simple solution. All we got charged with a service call. Jessie was incredibly professional and gracious. Also very skilled and efficient. We will definitely use this group again.

Today we had Quality out to inspect and service our a/c and furnace. From the first phone call to the end of the appointment we were blown away. It’s so nice to be treated with the up most respect. It was also very nice to not be pushed to buy anything. The tech was honest and very informative. I will continue to use quality and so should you!

The last couple of years we’ve used Quality Heating, Cooling, & Plumbing for a new air conditioning unit, to update outside water facets, and now this weekend we needed plumbing fixed. Derek G came out and assessed our problem and fixed it without doing unneeded work. He is very knowledgeable, honest, and professional. Derek kept us informed every step of the way. We have had the best service from Quality Heating, Cooling & Plumbing and the best pricing with no hidden fees. I highly recommend Quality Heating, Cooling, & Plumbing as our experiences have been very positive. Also, their not a chain company but locally owned family business and guarantee their work.

Very impressed with the service I was provided. Just wanted to add a comment about our technician Joshua G. This young man is very intelligent and well grounded. He has great technical skills, and a host of knowledge about company procedures. Definitely a valuable asset to your company. Thank you Joshua.

Juan and his assistant were very polite and professional. I felt confident that they did a great job. Juan explained what was done and what else needed to be done. I was able to schedule a date for having the rest of the work done. Thanks, Ron

Blake came to our house and repaired a leak under the kitchen sink and installed new valves for the water lines to the washing machine.
He was very polite, easy to speak with, cleaned up as he was working. We will definitely call Quality in the future for repairs.

Tanner was absolutely amazing and so professional. His service was next to none. He answered all my questions and explained all the components he was installing and the reason why to make sure we were up to code and put our families safety top priority. I can't thank him enough for the professional manorism he brought and how quickly and efficiently he was during my install. Top quality for sure. Thank you, Tanner and Quality h
Heating, Cooling & Plumbing. I would recommend them to anyone. Having a water leak a few days before Christmas could have ruined our holiday but Tanner saved it. Thank you Tanner and Quality!