Batteries Plus

Google maps led me here. I needed a specialty battery, an 18650 lithium. My search was quick and easy. I found what I was after and better yet, they were rechargeable and I got the charger too! The staff was friendly and provided me with useful information. Amazing store

I had a broken key fob. (Ford wanted an arm, leg and additional body parts for a replacement and programming, depending on which dealer you talked with.) I found this store via an online search for local replacement. The fob was in stock and the price was much more competitive. I took my fob in. Upon looking at it they thought they might be able to just repair it, and if I was willing to have them try, they were willing to do so. Wow. They could have just as easily sold me a new fob and programming, but instead provided me a solution that saved me money. Now, I realize at some point this repair may fail, but so what? The OEM part failed to begin with, so if I get a week or a month or five years out of this repair I'm still ahead. And when it finally comes time for that new fob, I know exactly who I'm going to.

The moral of my lengthy story here is that this specific store just earned a customer for life. They provided a masters level course in how a customer should be treated.

I came in for a broken phone screen and had it done in 30 minutes and the price was amazing, I went to another shop and cost double the amount so come to this shop if needed for a screen replacement

It is is next to an H&R Block office. I had a hard time finding it because it's in a sprawling Mall. Having said that, the associate was friendly and professional. Be fixed my phone while I waited and charged a fair price

Very helpful counter people who know their products well. As a female shopper they didn't talk down to me or upsell to make more money off of my problem. Great price points too.

I recently went into Batteries Plus in Rib mountain not really knowing what I needed. The sales rep Ryan was very knowledgeable and knew exactly what I needed. He was very polite and took his time with helping me. I wont go anywhere else. Very pleased with his customer service. 5 star rating for me!

Purchased online and picked up the following day at the store. Was in the store for less than 3 minutes. I wish they could have put the core refund back on the credit card I used for the purchase, but they couldn't.

Update 1/23/2019:
Purchased a new battery for our Buick Enclave. Purchased online. They called when the battery was ready. Arrived at the store and they had it installed in about 20 minutes; just enough time for me to find some other items to purchase. This time, they were able to refund the core charge right back to my credit card. Very happy. Updating my rating to 5-stars.

I was very pleased with the ease and quick follow through of the online ordering process and your local staff. Within an hour of placing my order I received a call from your local staff to set up an installation time. Your guys did a great job installing my new car battery very quickly. I will definetly recommend Batteries Plus to others! Thank You!

I called last weekend to get price quotes for golf cart batteries. The CSR's were Dakota and Branson, two young men who did a great job helping me find, compare, and purchase new batteries. They helped unloaded the old, and load the new batteries in the truck. Six very heavy batteries. Thank you boys, Very pleased with your service that day.

Friendly service, straightforward, extremely fast on battery replacement for an iPhone. Didn't try to up sell me which I expected, and if he did his score would have been 5 instead of 10. So thank you for not doing that.

I had to have my Samsung Galaxy S7 Edge's screen fixed, and am extremely satisfied with the service I received at Batteries + Bulbs. JJ took care of us and did a fantastic job not only fixing the phone screen quickly, but with great customer service! He was very friendly, gave us useful information about the phone after repair care, and took the time to chat with me about phones to look into as I have an upgrade coming up in the near future. I will definitely be recommending this store to others - 10/10 great job!

Ordered 6 Duracell golf cart batteries on Sunday. Received email they were ready for pickup . Picked them up on Monday. Employee unloaded old batteries and loaded new batteries in my vehicle. I was very impressed with the service. Very courteous and helpful.

I was actually helped by a guy named Ryan at the Rib Mountain, Wausau store. So I thought that was funny. He was average build, brown hair, a orange beard/goatee. He greeted me as I walked in the door, very friendly, helped me find multiple items I needed and even checked the current battery in my car. Awesome service, friendly staff, will definitely stop back there again if I have a problem!

I was in there for under half an hour and got everything I needed solved! JJ was able to find the battery I needed for my phone, even going out of the way to try batteries to make sure they fit and looking up my phone type when I got the name wrong. I had a new battery popped in and working right away! He recycled my old one as well. Great service and well stocked and prepared!

So .... I had a problem a few weeks ago at this store re a warranty issue with a battery that I purchased outta state .... I wasn't happy with the outcome so I posted a bad review without giving them a chance to rectify it ... For that, I apologize ....
After a few phone calls between the store where I originally bought it and the RIB MOUNTAIN store, STEVE WAS VERY ACCOMMODATING ...
I am now completely satisfied with the end result and have been won over by STEVE'S customer service. I have several bikes and trucks that I'm sure will be needing replacement batteries in the near future. I will gladly support this location for all of my battery needs ...
THANKS STEVE ... !!!!

This is a great place to go for batteries for your car anything found out the battery I bought last year had not the cranking power but it said it did and the battery but he showed me on the meter they're correct amperage and everything that's why the car wasn't starting what is a good man I really appreciate the people behind the counter

The two young men who helped me get my battery out went above and beyond. The screw on the bottom of the battery room release what is stripped. We tried cutting around it with an exacto knife, a chisel, a wide screwdriver and then broke out the cordless drill. I was finally able to Chisel away enough of the bottom piece for them to get it out. It wasn't their fault it just happened good job guys!

JJ fixed my screen on my phone very quickly, and he did a great job. I didn't realize you guys fix phone screens, but I was glad to find out that you do! He was very informative along the way and gave some good tips about ways to maintain a good device. Thank you!

Kris was very helpful in getting me a replacement battery for my lawn tractor. He informed me of a rebate on a better battery which actually made my cost less than the battery I thought I needed. Very helpful!

I found help getting my laptop fixed. I was told by 3 other computer service oriented local businesses it couldn't be fixed. The service person that assisted me was very knowledgeable and I'm very happy with the price of the service,