Menards

I love this store, better prices than Lowe's

Great place to shop, they have alot of choices

I had to wait 11 days to get both parts of my order, but I ordered it online so it was expected. Whenever I went to pick them up, the customer service was great and I ended up getting a partial refund due to the item I bought going on sale the day after I ordered it. Patience is a virtue when it comes to these people.

* Excellent Store for Every Possible Need and at Phenomenal Prices.
* Excellent Customer Service by Star and Seagal in Yard Department.
* I would Definitely Recommend this Super Fine Establishment !!!

In the past, I have never had good service in the outdoor lumber yard. That has changed. There is a fork lift driver named Eric, and this man goes out of his way to help. He is knowledgeable and very courteous. It's nice to know there are still people who come ready to work at their jobs. They are few and far between these days, and Eric is one of them.

Friendly staff for the most part. Checkouts are usually a short to no wait.

Needed help so I asked Steve from hardware. I told Steve what I was doing with a project I 'm working on but couldn't decide what would work better for me. Steve helped me before and I really appreciate his help. Thank you Steve from Hardware.

I had some plumbing issues and needed some new parts, Gary in plumbing department was super helpful, he explained every detail, and also printed out the instructions for me. Thank you again for your help you are awesome. 🙂

This is a fairly decent store. I feel there needs to be more engagement with the customer. I do understand that the employees have work to do, but the sale of the product is the need for the employee. Otherwise, I can shop a faceless app and get the same service.

Staff is very helpful they got me the right person to help me. They had everything I needed in stocks. I have not stopped with them in a long time. They will be getting more of my business.

Found exactly what I needed for Christmas gifts and they even helped me load it up in my vehicle, now that's customer service!

Could not find item, found employee, showed him what I was looking for on my phone, took me directly to the precise location of the item. Right next to where I left my cart! Helpful, courteous, and knowledgeable.

Was greeted walking in.
Clean, organized store

Had a friendly knowledgeable person help me find something bit odd.
And yes it worked! Pricing is competive

Fast check out and received a rebate to mail in.
Can't go wrong here.
Also Inga to use the public restroom and it was clean and we'll stocked with supplies .
I will be back!

I could not be more happy with my shopping experience at Menards today!!! I had bought, what I thought were some top-notch shorts awhile back. Turns out they were made of dolphin skin and had not one breathable pore which left my legs sweating while the rest of my body was not even warm. I tried to return them immediately but was turned away due to the restrictions with the covid nonsense. They did promise to honor an exchange once the restrictions were lifted and today they kept their word! I am ecstatic!!! The prices had actually been reduced so I was able to get a better pair of shorts w/ belt and a simple T-shirt for the original purchase price i made awhile back for the watertight scuba shorts. And the reciept was old and worn so the returns lady had a hard time manually inputting the return, she could have easily made an excuse or turned me away but instead she went the extra mile for me and i am so grateful. So thank u Menards for treating me fairly in a time that is uncertain and hostile. Thank u for the compassion and extra effort for me as a consumer and loyal customer.

I ordered some vinyl Railings on June 26th and paid for it. I mentioned the handyman who is going to do the work will come and get the material.
He went there on June 30th. Menards said they are not in stock. Their policy is first come first Served. even though you paid for it when it was in the inventory
It was available at the Lebanon store. I asked them whether they could get them from there. They said it is not their policy
After some discussion with the supervisor I spoke the store asst Mgr Mr Tyler. He listened to my story. He said he would see what he can do to help me out.
He was very courteous. He had the patience to hear my complaint. He called me back and said I would have the material at the store next day. He took extra time and effort to get this done. I really appreciate Menards have such great people working for them. This is what makes Menards a great place to shop. One again Thanks Tyler for your time, effort and consideration

I was in to pick up some lawn maintenance and painting supplies on the late afternoon of 9-17-2018 and was treated by all employees with the utmost courtesty, patience and professionalism. I was especially grateful for Kevin who helped me in Lawn and Garden in finding the right spark plug and tools to change it. Even though, I don't think it was his usual department, he made sure I had everything I needed and even showed me how to change the plug and answered all my concerns with patience. Thank you for having employees like Kevin who make my life so much less stressful.

I could live in this store, and I normally hate to shop. Stop here before running all over looking for bargains. I took a 20+ item list in and ran poor Mariah all over the store pricing items and was able to buy everything of necessity for half what I expected to pay. I was impressed Mariah knew where everything was located and I was able to be on my way in no time. Can't wait to get back and just stroll and browse.

We needed plumbing parts, not been to Danville store before.. the floor workers gave us help took us straight to to every thing we had to get

The shoppers in Danville do not care about anyone,,nine out of twelve they don't wear mask or keep any spacing

Awesome store. Best prices. Has most everything your looking for. I get all my wood there. Better selection

Friendly service and helpful for projects. Just ask! Very reasonable basic shelf staples. Bought velveeta @ $6!!!