Mutual of Wausau Insurance Corporation

Mutual of Wausau has been a great insurance source for my clients. As an agent for over 15 years, this carrier has been one of the best, helping my clients in the best of times when purchasing a new home to the worst of times working diligently through a tough claims scenario......I can always count on Mutual of Wausau to do the right thing! As a local Insurance Company, they really are neighbors insuring neighbors and I always feel confident in placing my clients with this carrier!

Friendly people

After almost 15 years and not a single claim, they dropped us due to our furrbabies. Mind you, the furrbabies have resided there for 5 of the 15. And how did they do it, with a letter. 15 years, and you couldn't even muster up the common decency to pick up the phone. Again, 15 years and never a claim. Shame on you! So happy with the new company. At least they insuranced the house for full replacement rather than the quarter amount of replacement you would not raise it from.

Walked around our rental home, and we had a claim for a different company, we had 2 insurance companies and our agent said he didn't know why he did that, we paid both companies and never got money back from mutual of wausau. Also the wind damaged the garage placed a claim with the other company, they came and paid right away. We were waiting for the contractor to fix it. Mutual of Wausau came and seen the damage and NEVER asked us about it. Why I do not know.

Been waiting almost 11 weeks for a decision regarding repairs from an accident. Have called numerous times with constant run around. They sent it for an assessment of repairs and when it was sent to the Car Star they said there's no way it was looked at properly as there were damages not even included in the assessment which was the steer column. NOT SURE HOW THEY MISSED THAT!!
Still making a monthly car payment as well on a car I can't drive as well as insurance.
Horrible company.

My insurance was cancelled because I asked about getting solar panels installed and having them covered under insurance. They said no. I said ok. Then they cancelled my coverage. They are completely unprofessional.

After paying for 12 years my son had a kitchen fire they come out and delete the value of everything by 50 percent of the lowest value they could come up with there thives and no help once you file a claim

Absolutely horrible, unprofessional, the guy Bruce was Absolutely horrible was nice on the phone until he met the person and seen they were a minority then he denied them for bad reason and was completely rude to this lady.

Totally Unprofessional responses from their people and seem to Lazy to even provide the information you seek! NOT GOOD BUSINESS!