Assist To Transportation LLC

My mother is in assisted living and we decided that taking her to doctor appointments in my car is way too much work. So we signed up for the service. Yesterday was my first trip with my Mom and both drivers, Sue and Angela made the trip so easy. They really care about the people they are transporting. I can see that safety is a priority and they are very friendly. They were on time for pick up and the wait for return was minimal. Thank you.

Jade was my driver and this was my 1st time using medical transport. She was awesome, got me to my appointment on time and was waiting in the waiting room to pick me up. She made my transport very comfortable and was such a nice person to deal with. I hope she'll transport me again, if needed. Really pleased with the service.

I’ve always had great rides with them, the drivers and nice and friendly and pick up/drop off time is always accurate.

Jus excellent service!!!

Driver was very helpful and very nice

Must schedule at least the day before.

The fact I have to put 1 star is disappointing, it shouldn'thave any stars. To start I find it funny how with all the low reviews the company takes no time to respond.
Today I was almost t-boned by one of their drivers in the Meijer parking lot (refer to picture for license plate). I work in elder services and if anyone or myself EVER drove in the careless, irresponsible and lack of sense way, you would be fired on the spot. WITH PEOPLE IN THE VAN ON TOP OF THAT! So far I have reached out to friends, family and any one related with our services to NEVER use their "service"...if you can call it that.

Uncaring?
both need to go to same day medical appointments @Aurora MedicalCenter of course, I'll have to drive separately...
contact competition say isn't an issue

When I call the business Jamie speaks over me and passes the blame on to everyone else. She outright lied about why my son was abandoned at his job when they didn’t show up to pick him up. You cannot rely on their service. Do not trust them. If I could give zero stars I would.

They need to pick their rider up by their apartment not in the middle of the parking lot. Waited 13 minutes for them to move. Patient doesn't even live on this end. Not professional at all!!!!