BIGGBY COFFEE

This particular location seems to be under construction a bit in the main area and bathrooms. In the plus side the baristas were very friendly with a lot of customers, they knew names and drinks when some walked in the door and were polite with others. They kept the tables and seating areas clean.

Great drinks, very pleasant staff. Nice environment to work in if you need to charge some stuff between jobs.

Everything bagel with cream cheese and coffee...it was fast and hot! Good place when you're in a rush for breakfast

Customer service is always amazing and they get our drinks made the exact way that we like them. There is sometimes a line when we get to the drive thru or inside, but it moves relatively quickly from arrival to service. Their prices are affordable and worth each drink/ menu item. Every time we visit, we are greeted with exceptional customer service. I am a huge fan of their "Bear" menu and anything frozen. My child loves to order the "Latte of the day" frozen and they never disappoint on their daily choices! Their "bragels" (breakfast bagels) are a phenomenal start to any day and loaded with deliciousness! We highly recommend everything they have to offer! They all do an absolutely amazing job in serving our community and giving us our "life in a cup" early in the morning. We Highly recommend this location and any Biggby for that matter.

I love how pleasant the staff is no matter what time of the day it is! Also I get these little messages on my cup! It’s the little things Keep up the kindness your staff makes a difference

Fav Biggby in Muskegon!! Great service and great drinks. Online order is always ready when I’m in a rush, always love coming here 🧡

I am so impressed with how fast this drive thru is as I am always in a hurry! Great great teamwork!

Very friendly cashiers and fast and speedy drive thru! Will always recommend

They have great service and products. It's a little tricky leaving the parking lot if you go through the drive threw. You can't go straight out to Apple. Other than that, it is conveniently located close to the highway and makes a quick, easy caffiene stop on the commute to work.

Update: it took 30 minutes to get one drink today. There were probably eight cars in line. When I paid, it took another 5 minutes to get my drink. I've never had this experience at this location in the past. I'm not going to change my five star. However, be warned if you're in a hurry you might not want to stop here at 8:00 a.m. in the morning. I'm on my way to jury duty and now stressed about running late.

I usually make my own homemade brew coffee. Java...
But sometimes on the weekends and
or days off - especially when sleeping in for a little , too treat yourself to a little morning Sunshine is just as well 🥹

I've been coming here for years to get the Mint Chip Freeze. I love that they do BOGO Wednesdays and free shot Fridays. My kids really enjoy the Magic Milk; it comes with whipped cream and sprinkles. Definitely get a rewards card and sign up for a free birthday drink!

I really like the variety of hot and cold drinks that they have, and you can get it without leaving your car!! Super friendly and FAST!!!

The coffee is always fast and consistent, the staff is polite and I never have issues with my orders

Love this place good people and always kind and very helpful with ur questions

Always love Biggby Coffee, but today was extra special. The car in front of us actually paid for our order and the orders of several other people in line! What a blessing!! Thank you to this person for your generosity, I have had a terrible week and this meant more than you could ever know. Kindness is such a beautiful expression of love and we need reminders that it still exists in these difficult times. ❤

I dont go often but when I have gone I'm never disappointed. I almost forgot my Winnies pup cup and she sure wad looking at me whining where's mine so was given a big ole cup looked lime an ice cream cone so gave me another cup to put some in she's definitely hooked probably more than me. Took my mom in for an early Mother's day drink.

The Earl grey tea latte was made perfectly! The drive thru was busy, but they worked hard at getting us in and out quickly with a smile. It was clear they had some new people that were training, and even under stress they preformed well. I would not hesitate to stop in again while in the neighborhood.

Biggby on Apple Avenue is my favorite coffee shop. The employees and management are always very nice and ALL have excellent customer service skills. My drinks are always on point. Very positive atmosphere!

Biggbys employees could teach alot of other businesses a lesson on customer service.
Keep up the great work and thank you for all you do.

We used the drive through for our order and was waited on by a very pleasant employee. He took our order and chatted with us . In this day and age when everyone is so crabby it was refreshing.I wish I would of paid attention and gotten his name. That kind of service makes you go back again.

Love this place. The sweet foam avalanche cold brew is soooo good!