Starr Cycle Honda Service

Great service on my Aprilia.

Cons:
1. This place needs a new general manager or some drastic change. It seems it only survives because southern MN is so limited on options.
2. The POS system is ridiculous. The Girl Shay in the service center is always doing her best to fight against it. A 1 minute task sometimes take 10 or 20 minutes(Example buying tires took almost 30 minutes to check out even though she had them on the counter).
3. The service center is always way behind. Although the service manager WILL go the extra mile for you and is extremely knowledgeable.
4. Takes weeks if not months to get things you order. Not to mention, they have almost no accessories, parts, and gear in stock. Then mark up an absurd amount. (They charged me 70 dollars more for a battery to order through them. I can't support a small business marking up 100% over market prices on parts)
5. The salesman who is always there, Billy, is either not very informed on motorcycles or simply doesn't want to give you the information. He just wants you to figure it out yourself and talk to him when it's commission time.

Pros:
1. MOST of the employees want to be helpful.
2. The prices are great on bikes.
3. Decent selection of bikes.

Still never heard back from management like they said. Upsets every time I go by the store.