Deck Mechanical Plumbing & Heating Llc

We called Eli Margolis with an urgent problem, our new stove was delivered but we were having difficulty getting it hooked up. He came at the end of his work day, stayed late, and got the job done. He had a "can do" attitude throughout the whole visit, and clearly knew what he was doing. When every other plumber told us they were busy, Eli really went out of his way to help.

Answering service kept promising a call within 20 minutes for an emergency situation. Called 3 times and was told someone would get right back to me and no one ever did. Had to call a fourth time this morning to find out what happened and the guy said he had no cell service and was rude about it. Obviously I'm unhappy from the circumstances and he just made it worse through his lack of professionalism.