U-Haul Moving & Storage of Elmira

we had a great experience here with George Smith! he was so friendly and helpful we rented a truck to pick up a washer and dryer someone agreed to sell us and then she cancelled so we had to return the truck before we even left the lot. He was so fair and issued us a full refund right away. what would have been a headache was easy to fix! thanks George!

Special thanks to Barbara and George Smith at this location on miracle mile. They were both patient and kind, which we really appreciate during a stressful move out of state. While Barbara was helping me sort out my paperwork, George immediately started hooking up my trailers to my uhaul and my own vehicle. They were both professional and understanding and looked out for our best interest that day. Thank you both for all of your help!!!

It is a clean, tidy place. It is new. The staff is helpful. The storage units are climate controlled. It is a secure place. They give tenants a card to access the unit. The tenant needs to use the card to access the storage building and then his/her storage unit. Otherwise an alarm goes off. Access is not 7/24. Observe business hours.

These guys are the best in any U-haul I have been too, I have rented several trucks and trailers from these guys, they work like hell to take care of their customers as soon as possible, these other people bitching about not filling their propane are a different kind of people,they take care of who is first in line, I have never had a problem over filling propane, These people are a hard bunch of very care working people, These guys U-haul having managing their store should be proud of their customer service!!!!!!!

Very clean and wonderful horsepower

I have used this uhaul 3 times in the last year 2018 and never had a negative issue. Always friendly and helpful.

I had no problem there. Turned in my rental equipment, unloaded into the storage area. Helpful and friendly.

I loved the clerk who helped me with my rental reservation.
He was so kind!
Reassuring & knowledgeable as well!

I rented an enclosed trailer, the process was quick and easy. The trailer was in excellent shape and the employees were very friendly and helpful.

The truck and store were very clean. Employees were very helpful, kind and had a very nice attitude. Thank you very much!

Super knowledgable staff here. Just tell them what you're doing and they'll try to help you find the cheapest way to do it.

Great customer service!

Good service

Straightforward controlled storage

Good experience with my hitch install. They had to order it for me and when it came in they installed it with electric brake controller. Haven’t tried it out yet but I’m pleased with the experience. Friendly knowledgeable folks in my experience.

Some of their storage units are new and very nice to use. People providing service are very friendly.

Reserved a truck 10 minutes before I needs it and it was ready by time I got there returning the vehicle after hours was kind of a process though