T-Mobile Authorized Retailer

Joey is great saved me money the service is way better then Verizon this guy deserves a raise I thought he was the manager the way his customer service skills were!!! Never lose this guy 110% recommended Great job T-Mobile 😁😁

Just upgraded to the new iPhone 15Pro through T-Mobile. I have been with them for about 4 years and have never been disappointed until last night. I won’t go into all the details about what went wrong. I will say my daughter & I were there for over 2 hours (😳) and left with things still not being correct. Went back this morning and Whitney and Caleb were AWESOME! They pretty much undid everything that was done last night…started from scratch…had us out of there within a half hour-45 minutes tops and EVERYTHING went smoothly and EVERYTHING works! Highly, highly recommend them. 😊

Joey was VERY helpful! He stayed over just to finish transferring phone and he has amazing customer service skills. He spoke to us on a personal level which was very welcoming and made us feel like we weren't a bother keeping him here after hours.

Great experience today getting my TMO account wrapped up by Joey and Tyler. Tyler is new but handled my port and service request like a pro with a helping hand by Joey. Great job guys!

Went and switched to t mobile. Joey was very helpful and knowledgeable. Got a great phone and a good deal. Thanks Joey!!

Joey was fantastic you couldn't ask for better person if anybody ever had a problem with the phone or ever wanted to buy a phone Joe is the one you want he is great I can't stress how wonderful this man is and your company should be very very proud of him

Joey gave us exceptional service and spent 2 to 3 hours with us. Great guy.

Joey is excellent really recommend talking to him if hes in the store I went in for questions about upgrading and found out there was some other issues with my account and got it taken care of

Ben and Lucas are absolutely the BEST!!! Customer service 1000%. Ben was on the phone trying to get a phone switched from Boost to T Mobile for over an hour and a half! I would have "lost it" long before that! While on the phone they were bouncing ideas off each other to try and make it happen for me. Thanks again, it was GREATLY appreciated. I must say..I have not seen customer service to that level in a very long time..you ROCK!!

Joey is great transferred my stuff and ported my number with no issues I recommend joey as a #1 best rep thank you so much

I was very happy with the service i received at the T-mobile store at the Arnot Mall. Shelby and her team were a delight to work with and she was able to solve an ongoing issue for me. She had the problem solved faster then she had guessed it would take and had me on my way to use my new device. Shout out to Doug the regional manager, a really nice guy to talk to. Thank you Shelby.

Joey and Courtney are the best
really helped me out
Great people.
Ps very knowledgeable

He is a out going personality he helps everyone out with their devices. He worked with a great smiles on their face. He definitely deserves a recognition for all he does

Nathan should be seriously commended for his over the top customer service. On a busy afternoon he helped us through switching from ATT to T-Mobile. For reasons completely out of his control, it was a tangled mess. ATT was not letting us go easily. During this two hour slog, he kept our spirits up and managed to direct and help several other customers while we were busy doing our parts. He got us through the hurdles, got us a great deal, and made sure we were completely taken care of with our switch. I can’t recommend him enough and am very happy with our switch to T-Mobile.

Very helpful. Answered many questions. Friendly people. I'm going on a cruise, and I can text with t-mobile from Italy and Greece for free. Very cool indeed.

Joey has been fantastic. He has helped us above and beyond in helping us. He is the best!!

Joey went above and beyond solving my and my spouses issues . Super grateful for the outstanding service . Thanks Joey for your service and help .

Joey is the best more sales representative like him and T-Mobile would be the best unlike corporate

Joey and Justin are amazing and helpful I would hire both of them!!

Joey was the best go see him thank you so much