Kunes Ford of Delavan Service

Michael was amazing throughout the entire process!
He really valued me as a customer and understood my frustration with everything.
I’m so happy to have my vehicle back and working properly with no thanks to the oak creek location.
Thank you is not enough!
You’re the best Michael!!!
I’ll definitely back in the future for any repair needs that would arise!
Thank you for valuing me and your time and dedication!

They did a very thorough inspection. I was educated on the quick check of my alignment and shown just how bad it really was. I took the advice had my alignment done and now my vehicle is riding better. Thank you Mike and Steve for such great service.

Typically my vehicle’s are taken in with no appointment, which, in my busy life is very much appreciated. I had mechanics check my tire pressure where I knew I was missing valve stem caps. They replaced them without me asking. Very thoughtful and certainly isn’t a requirement. Again! Very much appreciated..

The representatives at Kunes Ford were very kind and attentive to my problem with my vehicle. Even at 8 yrs old my 2017 had a recall and they had no problem scheduling for it to be taken care of and quickly as well. All involved did a great job. I'd highly recommend them.

Always a pleasant experience with the truck service department when they work on our 7.3L, 6.0L, and 6.7L DIESELS. Get you in and out quickly. $200/hr is a bit steep and now they add a 3% fee to accept credit card was a bit shocking. I didn't notice until I checked my credit card balance a day later. As a former merchant processing salesman, I know you're supposed to include that fee in with your costs or have a sign stating the fee is added. Which I didn't notice. Especially at a large multi state multi brand dealership, it's a bit tacky. It's the little things us customers really notice! I can only imagine what the rates will be in 5 years? Probably as much a my lawyer charges per hour.

Jackie was fantastic to work with. She was very professional, friendly and knowledgeable with any questions I had. Greatly enjoyed my experience in buying a new truck. Look forward to my relationship with Kunes moving forward.

Other than the realization that I can't afford to lease a new Ford Truck, my experience was fantastic. I want to remain a Ford customer but leasing another truck has almost doubled in price. I guess it is time to find a different manufacturer. Thanks for all of the good years.

Kunes Ford Service department did an outstanding job with my truck! The staff went above and beyond, they communicated every step of the way. Great job!!

Called in on a Tuesday to schedule an appointment to correct an open recall on my vehicle & had a mobile service tech fixing the issue by Thursday morning. Friendly staff and fast response. Very happy. Thank you Kunes Delavan! 😊

I love working with everyone at Kunez Ford. Every time I visit to pick something up everyone is helpful and friendly. I have no problem making the 1 hour drive just for the great service

I had a major issue with my brand new Ford Transit and I can’t say enough about the customer service and a job well done. Jessica was amazing to work with and gave me peace of mind throughout the repair. I am so thankful and blessed to have such a great experience under a difficult situation.

I was very pleased with the service from Kunes. My battery did not start on a very cold day. They jumpstarted my car and even though it was close to closing time, they invited me to the service station to test the battery to make sure it was still working.

The customer service was top-notch, from every person I spoke to on the phone, to the service department, and worker who came out to jumpstart my car. I could not be more happy with the service. Thank you. Thank you. Thank you.

The service department is great. They take the time to make sure my repairs are right so I don’t have to continue to come back. I appreciate there willingness to be there and update you every step of the way

My toddler son and I were stranded almost 2 hours from home when our minivan suddenly stopped working. The team at Kunes got us in and helped distract my son while we waited for service. We were very grateful for their friendly and efficient service during our panic.

This was the first time I had our car serviced at Kunes Ford. I was very impressed with the friendliness and professionalism. I had a time crunch and they were able to fit me in. I was amazed!! I would highly recommend Kunes Ford service department!

From service to sales, Kunes Ford of Delavan is great! The employees are all very friendly and knowledgeable. I feel they are working for me and have my best interest at heart. I’ve been a customer from the very beginning and I enjoy every visit.

Great job!! Service was able to get my car in, and get the work done before it was promised! Brooke was awesome to work with, and kept me up to date. Thank you!

Very nice people in service department. Was in and out in a hour. Very good staff. Will keep going back for car maintenance when needed.

I was visiting last weekend from northwestern WI, intending to return home on Sunday evening. I needed to have a low tire fixed on Saturday afternoon. I called 4 other businesses with no luck before calling Kunes. They checked the tire, removed a nail and patched the tire in less than an hour. Nice guys. I highly recommend.

I had the BEST service experience with Tom he helped me pick what was best for my family… very quick, friendly ,patient with my needs ❤