United States Postal Service

The building is amazing. We were in a short line and heard a customer that was confused and voice slightly raised. The woman helping her remained calm, and was able to explain what was online was not in this actual location. Both women enjoyed a few laughs. We appreciated that the worker was helpful, and took the time needed to make the customer understand, and be happy with the outcome. We had another woman help us with paperwork for getting a post office box. She took the time to answer our questions. Friendly, and made sure our keys worked. It was a nice experience.

The staff is always helpful, my package are always on time or early than expected and it is always a pleasure to come in.

I have seen an improvement! I am a longtime resident . The customer service has been fantastic when i have had to go in. The ladies seem to even be in a good mood! Big Big Change! They have been helpful and sympathetic and sometimes even a 3rd window is available. Thank you ladies keep up the good work! Now if someone could just answer the dang phone!!!!!!

I really like the mail carrier for my area. It is evident he cares about the service he provides. I moved recently and mistakenly submitted the wrong street address. He clarified my mistake and I was able to get it corrected at the post office. THANK YOU!! This was above and beyond what I expected from USPS. The ladies at the counter are kind and always helpful. Just letting you know I appreciate the care put into your work!

I've been using the Astoria Post Office for over a year, and the staff have always been friendly and personable and efficient even when there are long lines due to the pandemic. Ditto for the mail carriers I run into out in the field. Nothing but praise for them!

This morning I had an issue with my local post office trying to deliver a package to my old address. This issue was entirely my fault as I hadn't realized that the PayPal address has not been changed. Not only was the gentleman on the phone very helpful with answering my questions but was able to rearrange and re-deliver my package to me without incident.

Great service at the Astoria Post Office. Nice people, very helpful. Very patient considering they're having to deal with COVID, as we all are.

Beautiful, historic, post office! I have always received good service.

very friendly people. lived my visit.

always fast and always friendly

Only positive experiences with positive staff.

I ended a key

Postal

Great 👍👌👍👌👍👌👍

Very nice ladies at the windows...it's not their fault the corporation is a failing one.