Extra Space Storage

Tanya was absolutely amazing and great customer service! Helped me out with exactly what I needed! And couldn't be any happier! If I could a leave a 10 star review I would!

Thank you so much!

I am writing to express my immense satisfaction with the outstanding service provided by Ms. Tanya, the manager of Extra Space Storage in Fort Lauderdale, and Mr. John, the assistant manager. My experience at this storage facility has been nothing short of exemplary, and I felt compelled to share my gratitude.

From the moment I stepped into the facility, Ms. Tanya's dedication to integrity and customer service was palpable. She took the time to guide me through the available storage units, answering all my questions and providing valuable insights to help me make an informed decision. Her professionalism and genuine commitment to ensuring customer satisfaction left a lasting impression on me.

Equally commendable was Mr. John, the assistant manager, who went above and beyond to ensure my happiness with the chosen storage unit. His patience and willingness to address any concerns or preferences I had made the entire process smooth and stress-free. It was evident that both Ms. Tanya and Mr. John take pride in their roles and are dedicated to delivering top-notch service.

One aspect that truly stood out was the impeccable cleanliness of the storage facility. It's clear that the staff take great care in maintaining a tidy and organized space, further reflecting their commitment to providing a positive customer experience.

As someone who rarely leaves reviews, I am compelled to acknowledge the extraordinary service I received from Ms. Tanya and the exemplary assistance provided by Mr. John. Their professionalism, patience, and genuine concern for customer satisfaction have made my experience truly exceptional.

I am not only pleased with the quality of my storage unit but also grateful for the exceptional service I continue to receive at this location. Kudos to Ms. Tanya and Mr. John for creating a customer-centric environment that sets a benchmark for excellence in the industry. I wholeheartedly recommend this storage facility to anyone seeking a reliable and customer-focused storage solution.

I’ve rented multiple units at this location for months and I am pleased to say that the experience has been ideal. The customer service has been unmatched, kind and informative, as well as physically present more than any location I’ve experienced. Access is secure, easy and the facility is cleanly. I will continue to use this company for the foreseeable future!

Tanya the store manager was very helpful and friendly. She explained everything thoroughly and made the experience very easy and fast for us, definitely ask for her if you need help !

I had a great experience renting my storage unit with Extra Space Storage. Tanya was extremely helpful in helping me choose a unit and being very thorough with her explanations. I would definitely recommend this location and asking for Tanya. She was very friendly and made sure that all my question were answered.

Excel customer service never experienced something like this before thanks Tanya for your attention to detail for caring and listening it means a lot during this time which is the worst in our lives you are truly a one of a kind human being. Thank you

My experience with Extra Space Storage was fantastic! I came in with a lot of questions and concerns, and received attentive service from John and Tanya. The facility is clean and easy to access. The staff is incredible!

Tanya was fabulous. She gave us a great tour of the facility and walked us through the process of choosing the right sized unit. Thank you!

Very nice and friendly! Clean space as well. Tanya was very helpful every time!

I stopped at your rental office today to only inquire about your units and prices. I left there with a contract for 2 storage units because John Frohring was super professional and courteous that it was a pleasure to rent at your facility. His knowledge of the rental regulations are astounding and he should be commended for his expertise in great customer service. He is truly an asset to Extra Space.

Tania was very helpful and got me set up right away on my first day!
Today, now 2 months later, I had another experience with John, another great employee. John helped me so much with my transition; he was amazing, helpful, and very friendly!

Excellent service, Tanya was amazing, very thorough explaining everything and very patient with all my questions, great person! and John was very thorough with the tour of the building and the unit! Everything made so simple and done fast! 5 stars!

Tanya was very helpful and helped ease my concerns as parent booking for my college student 1000 miles away !

Thanks Tanya you deserve 100 stars excellent customer service so patient and detail facility super clean. Recommend 100%

Great experience with this location, Tanya was very helpful and is very knowable. Will definitely recommend this location to family and friends.

Tanya, great with help me set up my account.
Prices are awesome you should try if you have not 595 and state rd. 7

Awesome staff great easy experience 👍
Would come again and recommend to my friends

Tanya, was very knowledgeable with the storage units, made it very easy to determine the one I needed. She’s definitely the person to go to.

Sharon

I just wanted to thank the staff for a great experience today. Extra Space Storage should feel privileged to have the two of you working for them. Thank you 😊

John was very knowledgeable and kind... He informed me of the whereabouts and offered to show me the unit, to make sure I was satisfied.