Ashley Store

I had the pleasure to work with Alicia on my way into the store as my sales person Heather was out of town that day. She helped me with my questions and walking me through the store showing me what would work with my taste and style.
Then I came back in the next day to place my order with Heather who came in on her day off to make the sale for me before sale ended. She again walked me through the store and we put a living room together that would work for me and what I needed. This young lady went above and beyond to make the sale work for me. She put several finance plans together as what was advertised wasn’t going to work for me financially. But she came back with alternatives so I could get the living room I wanted.
I was most grateful!!
The service from the showroom to delivery was an epitome of customer service. With texts, calls and emails letting me know about my order, when it would arrive and a delivery man an his helper that were kind , considerate respectful and thorough making sure everything was set up to my liking before they left.
I couldn’t be happier with my choice in furniture stores. Ashley goes above and beyond in service to accommodate the client in exceptional customer service. Thank you Heather for a great experience buying my first living room set!!

I never enjoyed purchasing furniture until yesterday at Ashley Furniture in Okatie,SC thanks to my salesperson, Alicia. I am not exaggerating when I say Alicia made buying a bedroom set ENJOYABLE AND FUN!!!! She was so kind and professional without being pushy. She didn't hurry me and made me feel at ease. Alicia showed me many options and invited me to "try out" any bed. Thank you, Ashley furniture, for having such an awesome employee!!! I will definitely return as a customer thanks to Alicia!!

Alex Walker was phenomenal! I am a picky person with unique taste and personal opinions on furniture. She could not have been more patient, knowledgeable and helpful. She welcomed my particular requests and provided very helpful suggestions to lead us to excellent furniture for our home. We went with living room help in mind but were so impressed with Alex Walker, we were eager to knock out the bedroom too! Can’t wait to return for a few more odds and ends, but will always request Alex Walker each and every time.

Heather is the best! This is the second couch she has helped us purchase, among other Ashley furniture we have 😊 Always a pleasure working with her. Delivery team was very fast and efficient.

Anthony Floyd was very helpful and not someone who stalked us when we first visited knowing it would be some time before we were ready to purchase. On our return to the store, he was very patient and helpful-even remembering what we were looking for and he showed us a new arrival which we purchased. The delivery came in before we expected, and Scott and Vic were great when they delivered our items! Highly recommend and love the nautical extras throughout the store, several of which are now in our new home!

Anthony Floyd was my sales assistant. He greeted me, listened to my needs, and showed me the furniture I needed. He was professional without being stiff, informative without being pushy, and friendly without being too much. Thank you, Anthony, for helping me buy what I was looking for.

Always a pleasant experience. Was looking for a small chaise lounger for a child's bedroom. They didn't have many chaises but daughter found other chairs that she liked. We were able to a great one plus it was discontinued so we get a great deal on it.

My wife and I built a new house and had a hard time deciding on a sectional for our living room. I met Heather who showed us several options based on the details we provided.

All of this was CoVID so options were limited. Heather was a gem and emailed me photos with measurements based on the different configurations we were looking at. We had some delays as with anything shipping these days. With any change, Heather kept us well informed.

All in all, we are very pleased with the sectional as well as the customer service we received from Heather! I will be returning for future furniture needs!

I also forgot to mention that my dog found her new favorite spot in the house.

I had a wonderful experience at the Bluffton store thanks to my "furniture soulmate" Heather Kudlo. She was lovely and knowledgable but NOT pushy. I didn't know what I wanted and she graciously guided me through the pillow and mattress purchasing process. With so many options, I felt overwhelmed. She made the process much easier and asked me the right questions to know which mattresses would be best for my husband and I. I was so grateful she made the process so much more enjoyable and I will definitely be returning to purchase more furniture when I know Heather is available. You need more Heathers in all your stores!

James and Austin are great! I will never get my furniture from anywhere else. James was extremely attentive and kept showing us every option available making sure we left happy. Highly recommend for your furniture needs!!

My husband and I came here for a new sectional and we had the pleasure of being assisted by James! He was so patient and kind with us as we went through every possible option! I truly appreciated his help from start to finish, if you need anything from Ashley's go see him!! You will not be disappointed!

James Terrill was a great help when my friend purchased a love seat and accent chair. Also took home that day beautiful glass lamps to go with her new set. And don’t forget to ask for a military discount, they honor those who serve with 10% off total purchase.

Excellent Location and helpful staff. Shout out to Anthony Floyd !!!!

Anthony was Fantastic! He was patient and very knowledgeable. Would totally recommend him and Ashley store

Thank you James for your help on picking out a new couch and answering all our questions! Great customer service and super friendly!

When I came in looking for living room furniture I thought I knew exactly what I wanted. Heather was right there waiting to show me all the different looks and feels of everything with answers to all my questions. I ended up going with something completely different than I had in mind and it was all thanks to Heather’s knowledgeable and patient undivided attention! I’m so excited for my new furniture! Thank you Heather!!!

Excellent experience. My husband and I went to Ashley Furniture in Okatie last Sunday. When we walked in, I asked to look around without a sales person. No problem, and the nice gentleman introduced himself and that was that. Awesome. We found the perfect couch about two minutes later and Daniel Allen was right there! We loved working with Daniel, he was fun, helpful and got us a great deal. Thanks Daniel for putting up with Greg's jokes! We'll probably be back for one of those Purple beds. Go to Ashley ask for Daniel Allen.💯

We are moving from FL in a few months to Bluffton, SC and called to order our furniture. We had gone to our local Ashley store to pick out what items we wanted to order. Our salesman was Kyle, who was wonderful. He took the time to answer our many questions and never rushed us with decisions. He was professional, but also fun and friendly. He even stayed late to finish our order. Doing a long-distance phone order made us nervous, but Kyle made it simple and got back to us with every detail promptly. In fact the very next day we had to call and make a change as we realized one of the items would not fit in our new place and Kyle promptly took care of everything. Thank you Kyle for a great experience and your friendly A+ service. :)

We moved to Margaretville in SC from UpState NY, in April 2022. We move to Bluffton in May of 2021, brought no furniture with us. After several weeks of looking for furniture we bought 95% of our furniture at The Ashley Store in Bluffton, SC. We were greeted at the door by our now "friend" Heather, an Ashley associate. She was Very helpful in showing us everything we wanted. She was very Knowledgeable of all the furniture in the store. She went above and beyond to get us the best price for everything we bought. They were able to "hold" the furniture until our new home was completed, which was very helpful for us.
We had some delays in getting some pieces of furniture due to Covid/Supply Chain issues, but most of it arrived in time to move into our new home. Heather and Brad, the store manager, have done some amazing things so we get the 1 piece of furniture we are waiting on. They are amazing.
If you are looking for good quality furniture and a great price, go to Ashely in Bluffton, SC and ask for Heather. She will give you amazing service and the best price around for you.

My husband and I recently purchased a large amount of furniture from this store and we were incredibly impressed with the salesperson named Alicia!!!! She went above and beyond (over a number of days,) to help us figure out exactly what we needed. She was friendly, patient, and very knowledgeable. We would highly recommend asking for her if you need assistance while shopping!