Sherwin-Williams Paint Store

I could've gone to a big box home improvement store that carries Sherwin Williams paint but I wouldn't have gotten the same fast, attentive customer service and experience from a knowledgeable sales person. This store has it all and very clean and organized with helpful staff!
I was able to get some paint swatches and will be back!

Alejandro was super knowledgeable and helpful! He was able to make great recommendations on what types of paint and brushes I needed. Thank you!!

Nylia the store is so amazing and so helpful. You hardly encounter people who go on and beyond to help their customers and Nylia is one of them. Thank you so much for your amazing work ethics. Very outstanding. And Jesus is also amazing and very helpful. Thank y’all so much for being so helpful. Both of y’all are amazing and society is grateful to have great customer service. Not everyone gives good service.

=== PROS ===
OVERALL GREAT EXPERIENCE WITH THIS LOCATION
- The store is generally well-stocked with very little to no shortages for non-commercial purchasers.

- In particular, 2 salesmen stand out:
Kevin is extremely helpful; he knows which questions to ask to guide you to the right line of SW paint for the job or to match the sheen to an another paint brand that was previously applied to your walls. His knowledge and customer service exceeds the average salesperson.

John is likewise an excellent rep to work with. His knowledge of the products is paired with his laid-back, friendly, approachable demeanor; John is always a pleasure to work with and will go above and beyond to assist and meet the customer's needs.

- The reps also allow customers to browse through the color choices without intruding on the customers space. It's a relaxed environment to look through the color choices.

- In my experience, the store has always been open until the posted closing time. On a few occasions, I arrived just prior to closing to place an order for morning pickup—they readily offered to mix the paint so that I did not have to return the next day.

They do pull the safety bars across the front windows in preparation for closing; however the door has always remained open for customers until the posted closing time.

For these reasons, I must disagree with the previous reviewer who stated that this location locks the doors 30 minutes early. I have never found this to be the case.

=== CONS ===
- It would be nice if the store had a small table and chairs for customers to sit while selecting pairs of paint samples. They used to have an area dedicated to this.

- As of Nov 28, 2019, this location was missing a light box for viewing paint sample presentations under different lighting environments.

- Non-commercial customers who arrive in the early morning hours may have to wait in the checkout line behind contractors placing large orders. It is frustrating to stand there—ready to checkout—for 30 minutes because the guy in front of you has ordered 20 gallons of paint.

I come to this Sherwin Williams about once per week, I absolutely love the staff at this location! They are the best in Houston, always doing they best and being super helpful.

Denitra was very thorough and knowledgable. We went in with needing a custom paint color, she explained the process and identified the exact color match. Thank you very much for your help today!!!

Jesus provided incredible customer service today. He went above and beyond and I can't say how much I appreciated it! Thank you!

Hey, you know the paint is great. This location has extremely helpful, no, fantastic sales associates. Worth going here just for their wonderful service.

I came looking to find paint for an armoire and accent wall. Jabray helped me get a great perspective on which color palettes to choose all at an affordable cost. Big thanks!

I received excellent, knowledgeable service...something that seems to be very lacking at the local big box home improvement stores.

Karla is fantastic! She has a great attitude and very personable.

I visited Sherwin-Williams online while viewing various shades of the color Teal.
I was very impressed with the Selections.

Great paint shop they had everything we needed and the color mixed paint was spot on . One stop paint shop.

Great quality paint at a reasonable price. Color consultant also a very good service.

Great customer service was fantastic.

Great customer service! Very knowledgeable staff!

Great place to shop good people very helpful.

Good Service. Helpful staff

excellent service, great products, fresh inventory

Salesman very helpful. Found everything I needed.