Verizon Authorized Retailer - GoWireless

My wife and I recently had to upgrade our cell phones. We went in with expectations of buying the Google Pixel 2. Daniel, the Verizon customer representative helped and within an hour we were out the door, with all three colors to choose from! Awesome customer service during black Friday.

I thought the staff helping me were very knowledgeable and nice. Jonathan helped me a out a lot, and had excellent customer service with me. Rene also helped out, and together got me a wonderful deal and a great phone! He also helped me out last time I visited the store and was very helpful.. I highly recommend their store and think they make a great team helping anyone who desires the Verizon products they sell!

I went in this store and met a very nice Wireless Consultant Marianne she spent over 2 hours with me helping transfer data. She was so precise and dedicated and companionate. Verizon is very lucky to have such an incredible employee. Thank you so much for her.

I had a very difficult time transferring my phone account and data to my new Samsung Galaxy 8. Brittany and Ryan went absolutely above and beyond to help me with all my wireless needs. I now have a brand new phone with a great case, car charger, and free tablet for an amazing price. I want to thank them for making the whole process seem effortless, they really know what they're doing!

My experience was superb! Marianne is an asset to your company! She will rise again & again! She is so sweet, very knowledgeable, & makes sure her customer is totally happy! I have been back many times; each time she greets me with a big smile & her full attention! Helene Cooper

I decided to switch over to Verizon after years of terrible reception on my phone and customer service from T-Mobile. I went in to the jacaranda store and Sean was so helpful! He was extremely personable and friendly and went above and beyond to do everything he could. Exceptional customer service wouldn't go anywhere else!

This is the best Verizon store I have visited. Marion is just wonderful! Sean, the manager has an amazing team. They are so patient and go above and beyond to help everyone. I will only go to this location. Exceptional! Kudos!

We Had a mixup with a Samsung promotion and Brian and Brittany did an excellent job helping us get everything sorted out. Excellent customer service, the store is lucky to have these two working at the desk.

AJ and Norberto were a pleasure to work with. They were so patient and worked with us until the process of getting our phones was completed to our satisfaction. I strongly recommend coming to this store and working with them. They made our experience very pleasant.

Ally was our representative. She made our experience buying a new phone a very pleasant experience. She was very helpful in explaining the different features on phones. She had a wonderful personality And a great smile. Overall experience was fantastic she was very patient and explained everything in detail.

I have been a verizon customer for over 11 years. This is by far the best verizon location I have ever visited. I have been to several Verizon locations in Ohio as well as on both coasts of Florida. The gentlemen that work at this location do whatever they can to solve your problem. They are always extremely nice and helpful. When they are not able to give you everything you hoped for, you never leave irritated because you know they did their best to help and are always amazingly nice.

The entire staff at this location was awesome! They are very knowledgeable and friendly. All our questions were quickly and expertly answered. A special shout out to AJ for all his extra effort! I strongly believe that upper management should reward this excellent staff with a raise!

Bria was awesome and provided excellent customer service for my son as he purchased the new iPhone x today. Fantastic customer service!!! I highly recommend that you ask for her personally when you come into the store! Fantastic shopping experience!

Switching from Sprint to Verizon was the best decision I have ever made! I have service everywhere!!! The team in this store is amazing and really helpful! Sean opened my account for me and gave me an outstanding customer service!!

The absolute best service I've ever recieved in a Verizon store. Alicia was so friendly and helpful. She made my experience an extremely positive one and I thank her for that.

The manager of this store needs to be re-trained in customer service. Thank goodness for AJ. He was a fantastic help. He truly cares about his customers and goes above and beyond to get you what you want. We will always reccomend AJ to anyone needing a phone or service. Thanks again AJ.

The store manager, Gio, was awesome!! He was incredibly knowledgeable and patient. A true tekkie, he knew the answer to every question that i asked. If there was an option for 10 stars, I would certainly choose 10!!! Awesome experience!!!

AJ was Awesome! AJ fixed my account problems in 10 minutes. Something Verizon customer service could not do after 2 hours on the phone.
Absolutely excellent. AJ is The Man.

What service!!! This Verizon location could not have been better! The store manager was incredibly patient; he took so much time to explain and answer every question. He helped me set up my new phone which I had not even purchased at this location. I’m hooked! I’ll be back!!

I went into Verizon just to ask a question and Marianne .not only answered my question she helped me pick a new phone. She did everything for me and showed me all the features on my new phone I will tell my friends to ask for Marianne as she we extremely helpful from start to finish