Billings Clinic Broadwater

I’m a solo female traveler and while out camping I popped my total hip replacement out. Had no choice but to call for help. From the ambulance people to the hospital staff, they went above and beyond. I had to be transported to a different hospital and they found a way to get my vehicle there and even took care of my dog. I was so far from home and was so worried about my dog. I can’t thank all these people enough. Still can’t believe how well my dog and I were treated. I thank God for all of them, sure renewed my faith in humanity. Thank you all so much.

My 2 recent experiences with the Hospital in Townsend were excellent. In fact , I will say, above and beyond my expectations.. The staff was extremely helpful, courteous, and professional. There is no way I could have gotten better service...anywhere

I was a recent patient in this little emergency room. I was treated by Doc See, Nurse Brittanie and Nurse Amber they were so compassionate and professional. Thank you!!

Thank you all so much I can breath and the tightness in my chest gone God bless all of you! All of you so kind and caring thank you again

I recently had two visits to Broadwater Health.
The staff was professional. The Doctors were competent and experienced . I was pleasantly surprised.

Wonderful service....the staff is very caring

Professional care and concern.

Been there many times and never have the staff been rude or unprofessional. This is a small town hospital giving the best service it can. These people deserve respect and support and honest reviews. The community needs health care service unless you want to drive 40 minutes one way for your injuries, illnesses, tests and examinations.

Always great staff. Kind and supportive. They do all they can to make your visit positive and to make sure you leave with all the info you need. Grateful to have them in our community

I'm conflicted here. Dr. Hoffman and the nursing staff are absolutely amazing however the receptionists and front office staff are so difficult to work with that I've unfortunately decided to find healthcare from another provider. Really disappointing.

My family member was in the rehab unit. The nurses were amazing until we met the DON. She argued with us about everything and anything about the family members care, couldn’t tell the truth to save her. Because of her treatment and threats to kick our family member out before they were even ready to be discharged or had a SAFE place to go to we found a facility that could take the member and moved them out the day before she was threatening to discharge. This director made the stress level worse on the family than even necessary and was willing to send the family member home to an unsafe environment even after told repeatedly this can’t happen. Refused to let the patient even transition to long term care. Said we could look for one but not there. Needless to say, find anywhere to put your loved ones and stay away from this facility as long as they put money over safety. Not even worth one star except the nurses working were amazing and caring. One big bad apple spoiled the whole cart. Maybe Billings clinic has made changes and found someone else to direct the nurses.

Want to die? Here's your out. I wouldn't go here to put on band-aid. The staff is rude and the place is dirty and outdated

Unprofessional staff and management