Hawthorne Laundry & Dry Cleaners

Short Gray hair lady is great taller gray hair lady can be rude
But overall end product is good only been late a couple of times

Hours are 8-2 Mon, Wed, Fri. No longer have 24/7 lockers available. The hours make this place completely useless.

Two pairs of dress pants were shortened. Within 2 days of pick-up, hem was unraveling. Took the pants back and was told if I I didn't have the original receipt, I would be charged again. Who keeps their dry cleaning receipts? Cashier admitted she recognized me. And the quality of the sewing was not professional for $12.45. Will be taking my items elsewhere.

I waited 30 minutes for someone to show up and open and no one ever showed. You would think they would want business. I drove 40 minutes to get there and ended up driving to mechanicsville. Honestly they deserve 0 stars. I would never recommend this place to anyone.

Poor customer service. Many times I have had to have re-do's done on our shirts. Plus a cashier who has a major bad attitude. Called and left a message with the owner/manager and still have not heard from him. It is a shame because they are so close by.

Oh gosh, so refreshing to read your review. I thought it was me! LOL Where is the customer service? I'd rather be attended to by a ROBOT!
Owner is trying to reduce my issue with the end product though.