Electro Savings Credit Union

Samantha Blair at the Mid Rivers Mall Dr location was amazing! She really took the time to take care of my financial needs. She was courteous, polite and extremely caring and very professional. Abby Watson is also very caring and polite and professional as well. I’m very happy that my credit union has these individuals available for my financial needs. They really care! Thank you ladies!

Bought a new (used) car from Verizon, the car rental people. Both Verizon and ElectroSavings Credit Union were great! As a result we now have a great Pacifica!

I went in for a loan at a really difficult time in my life ans Sarah Hulsey helped me. She not only took the time to make sure I had and understood all my options but she made sure I made the best choice for me by just taking the time to listen. And through all this she also helped my son with his account. I could not be happier with my experience.
-Jamie

My experiences at this branch of Electro Savings have been very positive.
A large part of those experiences have been great due to Tashia Williams, a Relationship Specialist at this location. Ms. Williams is one of the nicest, professional, knowledgeable, and, in my case, a calming bank employee that I've encountered.
Due to unfortunate circumstances I've been in lately, I've been left in a state of confusion and overwhelmed in my personal life. Ms. Williams has helped me no less than two times to figure out and sort out what I was trying to do with accounts at this branch.
Tashia Williams is a great asset for Electro Savings and wherever she may be. She has the perfect skills to deal with the public.
Thank you!

Sarah was a nice person and was great to work with, and helped my mom immensely.

I read some poor reviews and I'm sorry that some have had bad experiences. As for me, everyone has always been pleasant and helpful whenever issues arise. Electro Savings has served me well for over a decade.

My wife and I have our accounts and loans with ESCU, and have aleays loved them. When I needed to use it for business purposes, like getting 1000 1s, they had no issue assisting me either. Great staff.

I’ve always shared my pleasure with Electro, since they opened, boy I’m sure disappointed now the reviews I’ve read are awful . . . what’s happened up there? To be fair I hardly ever need to go to the office, I use a different CU in my neighborhood to do everyday transactions, since they are all connected now.
I started this review because I have been disappointed since they stopped all dividends to the “gold” checking accounts, let’s be honest think the good things of the gold are gone too.
Think it’s time we depositors deserve to have those dividends reinstated.
Profits to the members — yes, yes, yes.
🎉 🤙🏻 🥳 👍 ‼

Electro Savings Credit Union has been my "go to" for all my financial needs for 20+ years! Each and every time, staff has proven to be the best in the business. Recently, Rickey assisted me at the St. Peters branch. He was kind and quickly helped me resolve the situation I had encountered. Thanks Rickey!

Excellent experience with obtaining a loan, it was all done completely over text. The loan representative was friendly and helpful, and the funds were in my account within 24 hours. At first when I went to ESCU from an old school stuck in the 1980s bank, it was a bit of a shock at the modern way they do business but overall, I think joining ESCU was one of the best things I have done in my financial life to date.

I would highly recommend Electro Savings Credit Union for your business. The experience is way more personal than a big bank. I was banking with them before the pandemic closures. When my business was shutdown, they were very quick in helping me receive a PPP loan quickly. Other business owners in my neighborhood were reporting long waits with no word from their banks and other CU.
For most business owners not only was there a long wait to get the loans, there was a long (up to 18 months) for the SBA to forgive the loan and pay back the banks. I heard from some that banks were tired of waiting and started collecting monthly payments from business owners. Not ESCU. They worked with me and deferred my payments, until it was finally forgiven. You can't beat the personal relationship with a small credit union!

First time customer, and couldn’t be happier to have this account set up by Brittany. Such a warm welcoming environment and amazing service!! So happy to be apart of this new journey! Also, Sasha was a wonderful customer service as well.

I recommend Electro Savings Credit Union over any Credit Union or regular bank Electro treats you very well . The best credit union that I have been with period. I have banked with TogetherCU for years and no benefits, not even a cash back debt card. Together credit union doesn’t approve car loans or credit cards or anything. I recommend Electro Credit Union because they care about your needs and they will work with you even if you need a little extra help with rebuilding your credit. Go and sign up people it’s time to upgrade to something better.

I recently completed the process of refinancing my car for the first time with Electro savings. Not knowing what to expect, I can say this was the best experience! I worked with Lisa Corley and she is the best of the best hands down. She went above and beyond in every category to make my experience and smooth as possible, answered my emails in record timing (not kidding) and was so so personable and not to mention very knowledgeable! Lisa made sure To explain everything though and through, answered all of my questions & then some! I will highly recommend Electro Savings and specifically LISA!!!!

The folks at the Saint peters location are awesome. They’re always ready to lend the hand or just give moral support to me at any time. I’ve had quite a time with fraud on my debit card but they go to the wall and back to try to resolve the issue and figure out who’s doing it.

Erica Deckard has been my loan officer for a few years now and I can tell you that because of her above and beyond customer service, my business will always remain at Electro Savings. She has answered emails after hours, and has made suggestions to financials that has not only raised credit scores, but that has lowered monthly payments as well. The whole team at Electro savings is outstanding and this lady is a true shining star for what you would always want customer service to be like. Thanks Erica for all you do!

We had a problem with the original representative we spoke to, he just seemed like he had no interest in helping us get a solution asked for a supervisor and he wouldn't get one. Later I had one want to contact us and we resolved the problem. I am happy that electro savings credit union followed up with their call back as promised.

Have never had such personal care as I have had with Erica (Member service rep @ Tesson Branch), she goes above and beyond to meet any financial situation you have.
Whatever you need, home, auto, credit card, savings, checking, this bank does it!!
All the tellers are very nice and remember who you are when you walk in.
I love this small Credit Union, it serves all the things that the big chain banks do, except with fast, friendly, personal care.

I am always greeted with a friendly smile and the service is quick and precise. Mobile services are excellent. I love the card controls feature that allows you to enable and disable your cards with a click of a button. I keep my credit card off until I want to use it. Great Security feature.

Been with them since 2015. Have been with other big named banks previously I have never liked and always paying tons of fees. Everyone I have ever spoke too has been very pleasant, even if they are having to pass the news of denying a loan. In that one case they pointed me or gave advice in the right direction what things I could do to improve.