Highway 16 Auto Repair, LLC

Took my jeep here for some rough riding issues...the guys told me what all they done, my bill was reasonable and affordable.......AND it feels like I drive a brand new jeep now! They're very knowledgeable, super nice, no bull! Hwy 16 is definitely my go to - 10 🌟

Super quick, super reasonable. Not trying to sell you things you don’t need. You also can get appointments quickly. Some places I talked to were weeks out. They do quality work quickly.

Went because the wifey had a good experience, and my old place moved too far away.. great customer service, fast service, and fair pricing! 👏

Thanks for helping me out with repairs & car inspection in the last two months. Shout out to Skip for your help also. Great business! Highly recommend!

They deserve more than 5 stars. I had so many people recommending them that I decided to give them a try. First of all when I walked in the door everyone that I dealt with was very friendly and knowledgeable when I explained my prob. I dealt with Corey and he is the best. I was very surprised when I picked up my truck as the repair cost was very pleasing to my budget. They did not try to sell me hundreds of dollars worth of service that I did not ask for (as one of the competitors down the road does. They not only have earned my business for all three of my vehicles but my fiancé as well. Thanks for being Fair honest trustworthy and up front with me.

Great customer service! Squeezed me in last minute when I was past due on my inspection. Very fast! They also take care of our work trucks and do an excellent job!

Outstanding service. David made sure my vehicle was fixed to my complete satisfaction. Highly recommended!

Wouldn't trust anyone else with my cars! Thanks for always being straightforward and doing great work.

Great work at a fair price. Very trustworthy.

Came here because the town raves about them. The day I went in their computer systems were not working, but they were giving great customer service to everyone that came in. I could tell that it was a rough way to start the week, but they were doing a great job.

Been here a couple of times and always had great service.

You made a customer for life!! I cannot tell you how impressed I was with the service I received. It all started when I stopped by one day and inquired about doing a lift kit on my Jeep, and was greeted by Steve. This guy knows his stuff!! He took the time to answer all my questions, made some recommendations I didn’t even think of, and provided me with a lot of information. They performed the work, and the quality and attention to detail was absolutely outstanding! When I picked up my Jeep, Steve took the time to go over all the details of the installation of the lift, personally test drove my Jeep to ensure it was to my satisfaction, and offered me to come back in 1,500 miles to retorque and perform an inspection on the work for no additional charge. Their prices are a great value, and I’m definitely going back to have them re-gear my axles. As someone who has worked in the auto dealership business for over 20 years and is currently a consultant who trains dealership personnel, I can honestly say Highway 16 can teach today’s dealers a thing or two about great customer service!

These guys are very fair and do a great job!

Good guys. Took my truck for a transmission rebuild after the truck had sat for long time. Almost gave up Hope on my truck because another shop had told me I needed a motor and new transmission. The guys at highway 16 Auto repair took there experience and did a more thorough check of everything front to back, then after rebuilding the trans they check everything again to ensure the best quality repair. Really appreciate and trust there work and advice. With that said they will be my go to shop for any work I need moving forward. Feel like years from now. I could still walk in and talk to the same mechanic versus other shops that there is always a different mechanic working on my vehicle every time. Thank you highway 16 repairs and the gentleman there that took the time to help me get my truck rolling again.

First time coming here. I wasn't sure my car would pass inspection. The gentleman took the time to come out to my car and check something out, and told me he felt sure it would pass. Then they worked me in for the inspection. I'm very appreciative of the time he took and of his honesty. Definitely recommend.

I drove 500 miles to pick up a sister from Denver heading to Va Bch to a sister in hospice. Tre and his team, very efficiently determined a wheel alignment was necessary and performed that repair in an expeditious manner and had us on our way. I can’t say enough great things about the way this shop does business, displays integrity, and Trey masterfully delivered great customers service in our haste to get going. I’m extremely grateful, and highly recommend Highway 16 Auto Repair. God Bless you guys!

Honest - reliable - quick - friendly - accommodating. I have not had a single issue with the many transactions I have had with them. Graham, Tonya and Tim - good people.

They added a lift kit to my truck. It was done quickly and correctly.

After a 10 + hour drive from Michigan to visit my family, my water pump went out 5 minutes from their house. I took my car to Highway 16 and the young man fixed my vehicle and had it running that very evening! I was floored!!!! My hats off to Hwy 16 for their honest, diligent, and superb workmanship. I recommend this shop to any North Carolinian, or out- of- towner that wants or needs automotive work done!

Great! The other place that Tim and Michael were before, got bought out and didn't have room for their "service". I follow them because you can trust them because they would not be anywhere that can't back them to provide quality, honest, real care that corporations miss and "dismiss". All my service from hwy 16- spot on. Support local