Tesla

I continue to have a great experience whenever I have to get service. The staff installed my snow tires and got me in on time and out the door earlier than promised. Plus, I got to see the new cyber truck!

Great customer service with very knowledgeable staff. I went here for a consultation, test drive, and final purchase and they were extremely helpful throughout the process. Probably the easiest and most professional car purchasing experience I had.

High end service, sales and care for every customer. My husband and I have owned a Tesla since 2018 and recently purchased second model S. We are customers of Tesla for life!! Thank you Tesla Sales & Service of Broadway - Sasha & Jake

Tesla showroom was warm and welcoming. Amazing people with great customer service.

Great service. I like that I was able to get in contact immediately and got a name, phone number and email of my service advisor on the Tesla App. Was able to communicate via text at my convenience. Got my estimate on the app and in PDF on email.

I like that there is the options to just leave the car in a numbered space with no human contact if desired--some folks who are masking would like that.

I enjoyed getting my questions answered and talking with the Tesla folks about the new cars.

I had a squeaky sound starting up, so my service advisor jumped in the car with me and drove around--knew what it was immeidately.

Car was fixed promptly and well, and well within budget.

My experience with this Tesla location has been nothing short of easy and efficient. I purchased my model Y, 2 years ago and Tesla bought my BMW. The changeover process was phenomenally painless (not surprising for this company). I recently ordered the new model X plaid and I’m anxiously awaiting its arrival. Hoping that the change over will be as quick and easy this time as it was the first go round. Highly recommend!

Customer service was amazing and they really helped me out to pick up a tesla model 3 after my test drive. However, the one thing that they never mentioned to me was that if you get a lease on a new tesla made after April 2022, you cannot buy out the lease. One of the workers just mentioned that he thinks it's not possible but was not sure and I didn't realize till after I signed the lease. Not a big deal to me now since it's already done, however, it would have been nice if they informed me about that information beforehand. I recommend doing a lot of research before just stepping in to get a car.

Very good service management and mechanics. I really like the new passcode to drive when you take the car in for service instead of the way it was before. Even the ladybugs enjoy hanging out on the new cars in the cool mornings!

The staff at this Tesla location are top-notch. I did test drives at this location 4 times over the past 2 years before finally pulling the trigger on a Model Y lease, and appointment scheduling was easy and the staff were very attentive. Once I ordered the Model Y and the factory was ready to deliver, James did a great job coordinating my delivery date/time and communicating updates to me. The day of, I spoke to Ashley who personally sent me a video with her assessment of the quality of the build to assure me it was ready for pickup. Sam was outstanding with coordinating touchless delivery paperwork and talked me through all the things to set up the car and the app before leaving. Couldn’t be happier with my order and delivery experience. Thanks Tesla Littleton team!

Took my new vehicle in for repairs to a few little issues from delivery. Worked with Matt who set me up with a nice Model 3 to use while they fixed my car. He made everything quick, easy and efficient. You hear some horror stories about tesla service sometimes, but they really did right by me today, and I truly appreciate it.

Great experience. I went to test drive a model 3. The whole process was easy. You can book online, it just do a walk in. The vehicles are ready, and the whole process is touch less. All the models are at this location. You can do plenty of window shopping.

Just know this isn't really a dealership. They get you set up for your test drive but everything else you do in the comfort of your own space. No dealer breathing up your neck to make the sale, you decide what you want, and place your order whenever you want. I only had to wait 5 minutes for a representative at 3pm on a Friday. Honestly, this was one of the best experiences I've ever had.

Got my Model 3 the last day of the 3rd quarter. Was insanely busy. They delivered over 300 cars that day. Although the process took 3 hours, all the people involved were calm and generally happy. I'm glad I'm a fanboy of everything Tesla, I was able to skip orientation and head back to The Springs by 9:30. After a few weeks with the car I can honestly say it's the absolute finest car ever produced, and I'm ecstatic to have the privilege to be able to own the safest, cleanest, and one of the fastest cars ever conceived by humans. A funny story my wife heard on Facebook was an employee at the Jaguar dealer nextdoor upon seeing the unending stream of trucks delivering all the model 3's asked a Tesla employee "where ya gonna store all these cars" and the Tesla employee stating "were not, there all sold" says it all.

This place is absolutely amazing! My first job was in a service center where at the end of each day I used this foamy super toxic chemical from Zep to get out all of the grease and oil that was everywhere. Leaving that job you looked like a war refugee. I loved it! Being a teenager, it's awesome to have a job where you have to use your body and work hard - and the cleanup in a car service center was intense. Not so at the Tesla service center! Here, it's absolutely pristine - there's no oil on the floor, there's no grease, there's just computers and electrical parts and a productive atmosphere of awesomeness. Also, it's so cool to see how unrefined the Tesla experience is - they just laminate print outs from a computer and tape them to the wall with whatever they have available - it looks like a refugee camp from the future. I love that they don't have like signage and a management structure that leers over the employees, it's so startup!

We had a great experience at Tesla recently. We were able to test drive a car and leave with another brand new Tesla the same day. Octavia in particular provided excellent service and made sure that we understood the product. We probably spent less time in the showroom than we did in the test drive.

We had a great experience at the Tesla Littleton Location..The entire process from purchase on the web to delivery was Stupendous!! Matt was our consultant for delivery and Cory was there ..he initially took us for a test drive at the mall location. The car was ready when are appointment rolled around.. The entire process was easy..We need a wireless charger, ponytail plus?? ( not sure of all the gadgets its my husbands car) and some matts for the car. All in stock and put right in the car..Great Car, Great Company..Recently read an article in Barron's.."It's just a matter of time before EVs go mainstream. I'd say that 20 years form now, the idea that we were all driving around in massive chunks of steel using 150 -year old technology, belching hydrocarbons , is going to look RIDICULOUS!!" Go Elon changing the world for the better!!..lucky us get to drive in such a Sweet ride!! It's Gorgeous..as well!! PS..Thanks to members of the Denver Tesla Club ( The Nowakowski's ..who kindly volunteer their time to help us get to know our new car!! unbelievable that they do this ..Tesla owners are a generous tribe..

I purchased a new Model 3 Performance in June, and words can’t describe how much I love my car. The pickup experience was a little awkward, and a bit rushed, but I was on my way with my new car in about 15 minutes, after paperwork and a mini tutorial.

I will say, if you are taking delivery of a new Tesla, stand back and look at all your trim to see it is even, and the gaps in the doors, trunk, etc.

I did have to go back and have service fix a piece of crooked trim and one of my doors was a little misaligned and closing a bit weird. But that’s another story-service was awesome!!! I had an appointment but had to reschedule for a later date because there wasn’t a loaner car available, so I went in last week to have the service completed. There wasn’t actually a loaner available this time either, but my service advisor pulled some strings and went above and beyond to get me into a loaner Model S. My service was complete in about 2 days, and they texted me updates the whole time. Picking her up was super easy, as everything is touchless right now. The trim is perfect, and Princess Luna is a DREAM!!! Thanks guys!!

I do hope you guys get a bigger location before the Cybertruck😳This place needs to be double the size for as busy as it is!

Thank you Alex or Malox,
and Jeff in the service area. They really helped me. Excellent customer service 110%.

Busy place, but customer service was top-notch.
Service guys did not properly latch one of the connectors behind my infotainment, causing the Sentry system to no work properly. But Tesla sent a technician to my home to correct it, Eventually at no additional cost. Kudos to Matt and his team!

Excellent experience here test driving and having my questions answered despite how busy it was — thank you to Trey especially. Very low-pressure environment that is very hard to come by when buying a car.