Pet Supplies Plus Chippewa Center

Lori has such great customer service and is great to talk to! I appreciated all of her help with the cat litter and advice she could give me about kittens. Thank you for a great experience!

Went in to get some fish and supplies. Phil is the most knowledgeable and kind employee ever. He talked, informed us, and educated us. He cared and truly had our best interests at heart. He also really loves fish and wanted to make sure our tank was ready and properly prepared for two new angel fish. He was fantastic at what he does. This will now be our only pet supply store.

I bring my dog here for the doggie wash. Very easy and convenient to use. They even have a smaller, taller station for the little dogs (which I have) so you don't have to bend over to wash them. They provide a variety of shampoos to choose from for your dog's specific needs. Everyone here has always been friendly and helpful.

Great place to get pet supplies and give your doggy a bath with their water soap towels and blow dryer..5 baths $25.00

I walked in and was immediately treated and taken to the product that I needed. Staff was extremely knowledgeable and polite.

The employees are knowledgeable and extremely helpful! My new fav pet store!

The employees are always nice and willing to help. They have cat toys that are actually different. Also, they always have cat food.

Just stopped in to grab some more cat litter and the employee Cody who rang me noticed that I had a wrist brace on and offered to carry it out to my car for me! I appreciated the gesture even though I was able to do it myself it’s kindness like this that the world needs more of! Will continue to shop here and recommend to all my friends and family

Shop here for most of my dogs needs. Well stocked and maintained store.

Great pet store. Great prices. If I'm in the aisle looking for my pups food someone always seems to appear and find it faster for me. Great customer service!

I had made a purchase today or last night online because they were running a 30% off your online purchase (and it worked on everything! It said there were exclusions but I have no idea what those were). Anyways, I had purchased 2 bags of dry dog food that were 2 different brands, and 2 bones. Everything was in-stock when I had placed my order but today, I had received a voicemail from Laurie.

What I absolutely love about any Pet Supplies Plus customer service is that they call you if you place an order and something isn't in-stock and they GIVE YOU OPTIONS! In her voicemail she had stated that she was checking with another store, their supplier, etc. to see if they could get the bag of dog food. I had asked if they had the same brand but a different flavor in-stock, to which she confirmed they did. Because I was donating this bag anyways, I had just asked to substitute it for the one out-of-stock and they were OK with that!

When I had shown up to pick up my order, Laurie had came out of her office to greet me and thank you for my order. The young kid behind the counter retrieved my order, put it in the cart, and Laurie offered to bring it to my car and unload it in there:
1. 47-lb bag
2. 40-lb bag
3. 2 dog raw hides

She laughed that the young kid didn't offer but I have a feeling she corrected him once I left. It was a funny interaction but I'm so thankful for their great customer service at this location. Thank you so much to Laurie for the call, and for assisting me with putting everything into my car! What a wonderful experience and don't forget to utilize their rewards program/online coupons - they usually have fabulous deals going on every week that beat out the big box stores.

Also, we do use their pet baths in the bag for our dog Moose and they're always super clean! The store doesn't smell either like wet dog - keep up the cleanliness!

I met the husband of the husband and wife team owners. He was super helpful and DID NOT TRY TO UPSELL ME.He gave me honest compassionate options for our pit bull and his sensitive skin. Customer for life. This place goes above and beyond to help you and your pet. plus the bathing station is amazing.

I really enjoyed this Pet store. They have a DIY "pet bathing station" and it was awesome. The staff was also incredibly nice and understanding. I brought in 2 dogs that hate baths so it was a tad rough but we made it through. 10/10 would recommend

This store is amazing! From the customer service that you receive to the value and quality of products they offer, this place has it covered! We love the dog wash station! For 10$ you can't beat it! They supply the shampoos, towels and aprons and clean up afterwards! If you want great customer service then go to this pet store! You won't be disappointed! The owner is amazing and so helpful and I just love the women and men that work there! This is the way to run a business! I will definitely come here for all of my pets needs! So much better than all the others!

These people are awesome! Please help support this local business because they are so helpful and attentive to their customers needs. They always offer to carry out my heavy boxes of cat litter and if I turn them down, they still meet me at the sidewalk to take my buggy. Great staff! The dog selection is amazing. Cat selection is great but not as popular as the dog section. However, I have asked about a cat product before and they agreed to carry it - and they did! Highly recommend checking them out. Skip the stuff at Walmart, grab the 30% off coupons that PSP sends in the mail, monthly, and you'll find the price is so close, the convenience helps make this an easy choice.... for me!

I’ve been there several times buying new supplies for my new puppy. The staff is very attentive and helpful with my needs.

The storeis great! The staff always happy to help! The pet wash area is awsome for taking your best freind for scrub

The employees are so friendly and helpful

Our first visit to the Chippewa/Beaver Falls location was fantastic. Our associate Lou was very caring, knowledgeable, charismatic and passionate about helping us make confident decisions regarding our pet’s products. She knows how to make guests feel welcomed and appreciated. A true gem of a person! Thank you Lou and thank you Pet Supplies Plus!

The staff and owner are extremely nice and helpful! I will definitely keep going here because of the great environment the staff bring. I walked in not knowing everything I would need for my new puppy and the staff immediately recognized I was lost looking for items and they helped guide me through the store and gave me everything I needed. They even gave me a sheet that explained how to take care of a new pet and it had coupons on it! They did their best to find items that were quality and on sale or that there were coupons for. This is the best pet supplies plus store I have ever been to.