Advance Auto Parts

Had to buy a new battery which was expensive anywhere you go but the manager helped me as much as he could. Always recommend Advanced

I and out , except the wipers I purchased didn't fit. 4 exchanges and 2 people later , it Worked !!! Took some time, but I left with great wipers, because they upgraded for free !!

I placed an online order and they had it ready and waiting for me when I arrived.

I used to work at the East Rochester location and know how difficult it can be to stay on top of things when it gets busy!

My Check Engine light was on, so I stopped at this store to have the diagnostic run. A more experienced (not older) gentleman, whose name I did not get, did the test and it indicated a problem with the catalytic converter, so I prepared myself for a major expense.
However, the gentleman suggested putting fuel line cleaner in the gas tank the next time I filled up, then unhooking the positive terminal of the battery, letting it sit for 1/2 hour (to reset the on-board computer), reconnecting the terminal and driving the car for about 60 miles to see if the Check Engine light stays off.
That was about 2 months and 300 miles ago, so it worked: total cost was about $8.00, so a big "Thank You" for the good advice and possibly saving me a lot of money.

Such amazing help! Took time to answer questions on what we needed. Store manager Buddy was helping other customers with issues and had his pro named Steve assist with breaking down what we needed. So much better than their competitors.

Service was fast and they did not have what I needed so they referred me to another store( not theirs). Because of their honesty and the referral to a different company- we will definitely return. Thank you for caring.

They had what Ato Zone didn't

Went in for battery purchase and installation and the older gentleman took really good care of me. It was freezing outside and he apologized to me for taking too long which was not an issue.
Much appreciation my man.

Good selection. Helpful staff. Good with pro's and the novice mechanic.

The clerk was very helpful and very pleasant. He understood my problem and even put the battery in the trunk of my car. Being a 74 yr old woman, I really appreciated that.

The salesperson was very helpful. I bought wiper blades and he put them on for me

Staff was friendly and got me what I needed. I enjoy the location for getting all the different things for our work vehicles.

I'm here too much buying stuff for my car. the guys there are helpful too if you don't really know what the part is, they will actually help you out 100%

Were very helpful with my needs. Nice staff. Went beyond what was necessary to be of assistance. Thanks guys! ☺

Needed a headlamp, and they had it. Staff was helpful.

Informative, pleasant, helpful and quick to install my new windshield wipers.

Ralph helped me with my car battery. He was super patient and helpful. Thank you!

Very friendly staff who helped me find exactly what I was looking for, and they helped other customers with battery checks, etc.

Always so helpful

Great , friendly, accurate service by David and the nice girl at the counter