Royersford Ace Hardware

It's a very nice neighborhood hardware store located in Park Towne Square in Royersford. Folks who work here are very pleasant, friendly and helpful. I love coming here to shop just for that reason alone. Well, I go to other large-scale hardware/home improvement stores for some things (I usually watch out for some good sale items), too, but there's something to be said about good ole neighborhood stores. You can always find things on sale here. Be sure to sign up for ACE Rewards Card & app to earn points and discounts. If you opt in for email notification, you'll receive sales ads in your email for added chance to save more money. You won't regret it. Happy shopping!

Daniel did an excellent job on helping me with a part of my motorcycle. Definitely will come back here again.

I recently stopped into my local ACE Hardware in Royersford and as always was pleased with the friendly service and love the location. I had some keys made, picked up birdseed for my feeders and salt for my water softener. There was a problem with their computer and as a rewards member I had some discount cards and the check out girl was able to figure it out and get me the discount. Love the Rofo Ace ❤

A very competent and professional salesperson helped me when I first came in. Sorry I didn't get his name. He was great and so was the checkout woman who was very helpful at the register. She knew I was coming down with a migraine and checked me out quickly and with compassion. Thanks!

Updating the review - They resolved the issue and the store manager apologized for the experience. She said this is not normal, and I will give them the benefit of doubt. They are responsive to constructive feedback, which is the most important quality in a retail store.

Very poorly managed Ace store. 3 weeks ago we ordered mason jars (3 sets) for pick-up. The order gets cancelled and we are NOT told why. When we call the store they said they can't find them. Then, I ordered 2 sets for Ship-To-Store. When I go to pick them up, the cashier gives them to us, and 20 seconds later as I'm putting them into the car, I hear moving glass pieces. I see a few were completely broken. Why didn't they check this before giving them to me? I was just carrying them for 20 seconds and heard the glass. If this store actually checks items, they would have easily seen the broken jars!! This was around closing time. Some other customer (no referring to me) randomly wandered into the store. Another employee starts publicly (loudly) complaining who let more customers in. This sounded very rude and you don't make public comments like this. Then, I asked the employee if I can request some type of discount on the jars since I have to come back for another 2 sets of them. She looked at me as ifwhy would I ask for a discount? Maybe, because they didn't do their job in checking this item, and the fact that I have to spend another hour to get the items I paid for?!! She said to talk with someone name Katie the next day. I called the next day for her and a guy, Greg?, said she wasn't there that day but took my phone number for her to call me on Friday. That was 6 days ago. - THIS IS A VERY POORLY MANAGED ACE LOCATION! In our case, no attention to good customer service. Terrible experience. Choose another store if you want good customer service.

I needed plumbing parts and the staff knew exactly what I was talking about and were very friendly and helpful.

The absolute BEST in customer service! Rich is always on top of things and led the team in helping Royersford Fence Company load 17 bags of concrete in a pinch! Thank you! Great service / Highly recommend!

My husband, Chuck, regularly shops at the Ace Hardware store on Lewis Road, in Royersford, PA. The entire staff, especially Michelle, is always knowledgeable, helpful and they go above and beyond with their customer service. Michelle greets me by name, and is always right there to help with locating any items I need. I enjoy shopping at this Ace Hardware and the entire staff is great. I would recommend this store.

Great customer service every time I visit.

Shout out to Casey! Helped me with paint and even carried the cans to my car!

Very nice store! Tons of products (even found a bell for my bike!!). Store was clean and all staff was extremely friendly. Highly recommend.

Staff here is always friendly and very helpful!

The singular most important reason I shop at Ace Hardware is simple... the people.

This is going to sound like a paid sponsorship... And although it's not, it's for a reason.... Because the things that make ace hardware so incredible, are the things that other stores tout as being so unique and praise worthy, when in reality, they can't hold a candle (or more apt to this review), a lantern to Ace.

Ace carries nationally recognized and beloved brands as well as quality ace branded items. They are fairly competitive in pricing (sometimes higher, but they are locally owned and operated so it makes sense). They have their items organized like the big box stores do, just on a smaller and more limited scale.... But where Ace might be docked a point here or there, they Ace the test of hardware store in their staffing.

It's unreal. EVERY. SINGLE. ACE has the friendliest, most helpful and genuine people working there. This store in particular is no exception.

Tonight I needed some fuel for my camping lantern. Michelle was checking me out and noticed that I was buying "Coleman Camp Fuel". She was concerned that it might not be what I needed and that it might be dangerous to use in my lantern, so she took a couple seconds... Searched the ingredients (because there were none on the can) and told me it's not the same... I was appreciative that she took enough care in a customer she had interacted with for 30 seconds, to check to make sure I would be safe and was making the right purchase. It turns out I have a classic Coleman Dual Fuel Lantern that can in fact take that fuel, but the absolute insane level of customer service that Michelle and so many ace hardware employees have is mind-blowing... There is not a company out there that has the consistent and high level of customer service from their employees like Ace does.

Thank you Ace and thank you Michelle.

Clean, well lit store. Friendly staff. Plenty of parking. They offer plenty of things for the do it yourselfers. They also have a wide range of other things in the store, like bicycles, grills, snow blowers.

Friendly and very helpful, great to have locally owned options with people that want to help and know what they are talking about.

This place is right around the corner from me, so glad to have a local hardware store. Staff always greet you sincerely, and are always anxious to help if needed. Clean store that has everything you you need.

The folks in this Ace were so helpful although I wasn't able to get my car key right away I understand things on the supply end are not going well. Promised the replacement in a week. Looked for other things and voila they were there. I like using this ACE Hardware in Royersford as they were very pleasant and helpful. Thanks ACE. Evelyn Duffy Waters

Helpful staff, very knowledgeable on store stock and locations.

I came in because I needed a few quick things, but also to take my son out and practice wearing his mask. See, he's 2.5 and on the autism spectrum. I didn't *have* to bring him, but I felt like this would be a quick and easy enough trip where I could accomplish our errand but also get some mask practice in for when he'll really need it.

The staff were kind, walked me to the aisles I needed, and let me focus on praising my son for keeping his mask on and holding my hand. Non-parents likely won't get this, but these moments are crucial to getting children to adopt new behaviors that don't come naturally. Really appreciate the staff helping me to get what I needed but also create a positive experience for my son.

Excellent store. They have what you need at the right price too. Not my closest but my favorite!

Great local spot to get what you need quickly. Big enough to have most things, and closer than the "box" stores. Friendly and helpful staff you can find when needed is also a great plus!