The Warehouse Conshohocken

The service I received at Audi Warehouse was great! I went in to get my state inspection done, and the service was extremely speedy! The lovely people of the service department were very accommodating! But the real MVP was Rob of the service department! He was super helpful, knowledgeable, and personable during the time I spent checking in and waiting for my vehicle. Thank you Audi Warehouse , special shout out and thanks to Rob!

The level of service was the best I’ve ever experienced. Rick Clark was an absolute pleasure to deal with and went out of his way to make the process as smooth as possible. Rick followed up multiple times to make sure I was kept in the loop until my car was ready for pickup. I’ll never get my Audi serviced anywhere else!

Terrific service. When I called and sent pictures of my car’s problem, I got a prompt response from Kathy with a tentative estimate of the cost of repair which turned out to be very accurate. Everyone was professional and outgoing. My car was repaired in good time. It was one of the most pleasant and painless car experiences I have ever had.

Our experience with The Warehouse Conshohocken has been excellent.  We are not local, so it added an extra complication to our journey in purchasing a car but our sales rep Miguel went over and beyond to work with us to make sure we were comfortable.  We were traumatized from our last purchase at a different dealer and the difference here is remarkable.  Miguel was always patient with our numerous calls and since we were not able to be there personally he facilitated a pre-inspection check at a mechanic of our choosing. The entire team is courteous and helpful.  On the day of closing they had our paperwork ready and it was quick and efficient and we were happily on our way with a beautiful 2015 Audi A5 Convertible.  We will definitely make the trip here for a future purchase.

I purchased a 2016 Audi A3. I was greeted and walked through the process by Miguel who was very friendly and straightforward. It was a very good experience and very smooth. The car was exactly what I was looking for and everything about it history wise was laid out completely for us to see. I would definitely recommend purchasing a vehicle here.

Wonderful experience!! I had a flat tire and they were so accommodating and able to get me in the next day. Kathy, Richard and the service dept were flexible with my work schedule. They ubered me to work and then dropped the car off to me when it was finished. Exceptional service all around.

I had an excellent used car buying experience! The dealership provided easy access to information and great price deals. Mila, the salesperson, was incredibly fast and helpful, ensuring the car was ready for me and reassuring me through every step of the sale, as well as some insight and help from Mustapha, the sales manager. The welcoming environment added to the overall satisfaction. Finally joined the Audi group. Highly recommended!

Richard Clark helped me through the entire process. shortly after I drop the car off he called me with the diagnostics and the price which I agreed to. My car was done early in the afternoon which indicated to me that it was worked on shortly after the problem was diagnosed. I was also able to get a wonderful loaner.
I highly recommend The Watehouse Conshohocken for service

The Audi Conshohocken team was great. Special Call out to Richard and Robert!! My female colleagues and I got a flat on a business trip. They made our problem easy to solve. I called and Richard found the needed tire in inventory. Once the car was at their shop, Richard took us right in, asked Robert to drive us to a spot for lunch. Our car was ready by the time lunch was over. Robert picked us up with a smile and we drove home to Harrisburg. It was cold and it could have been a bery bad day. They provided exceptional service, kept us safe and helped us find a good place to spend our time. Thank you guys!!

The Warehouse at Conshohocken has some great deals. If you are looking online from out of state, or if you are local, and aren’t quite sure if you should go ahead, I wanted to write this review to say I had a great experience with them and would recommend it.

I would highly recommend asking to work with Todd, who was a fantastic salesperson, and, if it were not for his help, I would not have completed the sale and would have gone somewhere else due to my initial concerns that popped up along the way.

I waited a few months to see if my car developed any issues before I wrote the review and am happy to say it's been great.

Background of my story is I purchased a 2018 Lexus LC500 from the Warehouse at Conshohocken, out of state, sight unseen. I initially found the car on Auto Trader and it was the exact color combination I wanted in an older model year with low milage, at a slightly higher price than I was willing to pay. After talking with Todd, I was amazed that he immediately wrote down all my questions, went to the car, researched the data, checked with finance, and came back with an updated price and info later that afternoon. The whole process took about 2 weeks, summarized below.

One major concern I had was during the transaction period: my credit card I used was stolen on the same day I used it to place the holding fee. Initially I was sure it was from The Warehouse and was going to pull out of the sale, but Todd and team did everything in their power to help reassure me, even taking the car for inspection, and providing me answers to all of my questions. It ended up turning out to be a coincidence and I went through with the deal.

I ended up shipping the car across the country and once it arrived, I was amazed by the quality and was so happy with how everything went. If you are concerned, please see my notes below, and know that I would recommend working with them.

Highlights
- Todd went above and beyond to help me, and provided me with great support
- Took dozens of extra pictures
- Initially flexible on price
- Took (hilarious/informative) video of the car on a lift for me
- Went and sat in the car to figure out if it could be upgraded to Apple Car Play (which was a deal breaking feature for me)
- Arranged for car to be driven to independent inspector
- Talked/texted with me daily for two weeks though the purchase process, countless hours of work and support
- Worked seamlessly with the car shipping company to deliver to me
- Was super enthusiastic and fun to work with, great sense of humor, made process fun
- Major concern of mine was getting scammed, didn’t know if the Warehouse was a real used car dealer or not. Learned they are part of Wynnewood Audi and all wires were directly with Audi.
- Able to get a purchase agreement in place & independently confirm routing number with Audi for a safe transaction
- Had experts on hand to navigate correct legal procedure for out of state car purchase

Disadvantages of dealership/out of state
- Car had aftermarket badges on the sides (fake Nissan GTR) that were not removed.
- There were many small scratches and imperfections in the car I wasn’t aware of buying it online. Honestly assumed it would be much worse because buying the car unseen has so many risks and it's hard to catch things in pictures, so I was pleasantly surprised when the car arrived with no major red flags
- Car needed maintenance, such as new tires, oil change, new cabin air filters, etc, only found via independent pre-purchase inspection, which was a few extra thousand USD on my end after the purchase (tires are super expensive on some of these cars)
- Make sure you know their cars generally don’t come with any warranty
- Requires you to arrange car transport to get the best deal, is completely fair, but something to consider
- Out of state is the dealer does not take care of any of the DMV issues or sales tax, so, in my case, I had to go to the DMV once the car was delivered

Overall highly recommend, and try to work with Todd and Anthony Thank you so much for your support.

Drove up from norther VA to purchase a BMW 328d. Todd got me in and out with As little time possible. We quickly came up with a fair price. Amy helped me in finance and I was loaded up for my return trip. I cant recommend this group enough

I had a great buying experience at The Warehouse Conshohocken! Pasha helped me find my perfect car. He was very friendly and helpful. I came in wanting a Honda CRV but left with a Honda Pilot, which to my surprise I like even more than the CRV. They were transparent about the back tires and rear brakes needing replaced and they were able fixed the car up before I picked it up. Also, Amy was able to find the best financing deal, at a monthly price I was most comfortable with. I recommend checking this place out for your next used car!

I’ve had a great experience every time I’ve serviced my car at The Warehouse! The team is friendly, efficient, and keeps in constant communication on the status of your service. Highly recommend!

Honest, thorough, and accommodating maintenance and customer service. Richard is highly professional and attentive, always going the extra mile to ensure all my concerns are addressed and questions answered.

Kay was my sales man . He was great and upfront the whole time , the whole process was very easy everyone there was helpful and I got a great car at a very good price with low miles I would recommend the warehouse to anyone looking for a good deal on a used car especially with the prices now a days. Thanks again everyone!

This Hass to be the best service center anywhere. These people are friendly, easy to work with, accommodating, and truthful. They go out of their way to make sure both you and your car are well served.

I recently purchased a BMW M5 from the Warehouse. Pasha was great. Even on his day off, he went above and beyond to make sure I got the car I wanted for the price I wanted to pay. He completely changed my idea of a used car salesman and if the warehouse ever has something else that I’m interested in, he will get my return business.

Richard a Barbara were friendly, knowledgeable and got my car in quickly to fix a problem caused at another garage. I would highly recommend them and their shop to any Audi owner in the area!

I presently change my headlight bolb no my A5 but before I know my dashboard I start having all sort of light malfunctions.
I made appointment online and everting was very simple
I meet Richard and I explain to him what I did and what is happening
He smile and tells me that is probably something very simple.
And it was I was out the door in Les that 10 min
Thank you Richard you made my day
:)

Also
I purchase my A5 Cab last Jan for my wife 50th B Day
So, I went back to say hello to the sale person Big Tony the sale Mgr he was honest and very helpful person. I told him what I like and what I need and what is my budget.
And Big T. Deliver the car at my house the day I requested . What a great man.

I’m so sorry hear that the hole sale department were fired
Wow I’m thinking this is the worst thing anyone can do to so many hard working people.

The service was excellent
Merry Christmas to the Warehouse Staff and Techs
Thank you
sl

WOW where do I begin…
Absolutely amazing experience in purchasing our son’s dream truck!! (We have one happy boy loving his beautiful truck)
From our salesman Pasha who was above and beyond to the Manager Tony.
There was No-pressure at all,
Pasha was easy to talk to , very down to earth. Trustworthy, explained everything to us up front.
Quick and painless — They both along with Amy made the process very easy.
Quick and clear communication (email or in-person)
No games and more importantly absolutely No hidden fees.
Highly recommend this used car dealership! I will be telling everyone about the team that helped us! We will return again for a future purchase!
Kudos to a terrific experience!!
Thank you again Pasha, Tony and Amy.
Regards,
The Garrett Family