The UPS Store

They were super helpful and was very understanding of my 3 year old running around.

My colleague had called in an order to the Floyds knobs location and was told it would be ready for pick up the next day. It was needed for work and was fairly time sensitive. Apparently it did not get passed along to the employees for the next day and the printer was having problems and I went to pick it up right before they closed and called just a few minutes ahead so they could have it ready for pick up and the young lady that answered the phone said it was not available because the printer had been down and no one had told them to print the order. Zoe and Cheyenne made sure to stay and find a way to get the blueprints printed that I needed even though they had to work late. I was very appreciative for their time and the professionalism that they showed as young adults. It was not their fault that the job was not completed, but they found a way to get it done for me so I could continue to conduct business. Mr. Schmelz should be proud of these two employees, and I wish more places had employees that had professionalism and as good of work ethic and as these two young ladies. They turned a bad review into a great review, and I will be back to do business here in the future.

Fantastic customer service!! Greeted on entry with a greeting and a genuine smile. How often does that happen anymore? Joseph was extremely helpful, friendly, and quick. Even though they were busy, he did not make me feel rushed. He really made me feel like they valued our business. So refreshing! As small business owners, we know how important great customer service is, and this store definitely does not disappoint! I don't use UPS very often except around the Holidays, but I will always come back to this store because of the excellent customer service. Highly recommend!

I've never felt compelled to review a UPS store but I visit this one every so often for Amazon returns and the employees are always so helpful and polite that I wanted to give them 5 stars. I go out of my way to visit this location over others that are closer!

Love this place, the people are so friendly, professional, and knowledgeable and extremely courteous and fast.

Great service. I have five kids all in car seats and they amazingly came out to my van, grabbed my pre-labeled box and even brought back my shipping receipt without me having to leave the van with all kids in tow. Definitely a huge help to a Mom like me.

The folks at the UPS store are always friendly and helpful. I do a lot of returns from Amazon through this store and I’m always in and out of there quickly. I would recommend this store for all your UPS needs.

Has been a great location for all my needs! Quick and easy drop off's or even the more complex ships I've had (where I had no clue what I needed). Even when one of my shipments was lost Joseph stayed on top of it.

As an online sales merchant specializing in overseas as well as domestic product I patronize this store often for both shipping and printing needs.

Good service has always been provided by a very helpful energetic staff!

William Sutherland / AddictedToToneInc

Never trust a review left anonymously.

just went to drop off a return. im not used to returning online items, but it was super quick and easy. they were very helpful and it took less than 5 minutes!

The people at my UPS store are great. Especially Joseph. Always friendly, smiles and willing to help.

Always very kind and helpful!

We use this store for all of our small business printing needs. They're quick, friendly and very helpful.

Friendly and very helpful.

Friendly and helpful staff. I always am in an out quickly.

Competent and friendly Service

Fantastic customer service at this location. Pat and her team are a great resource for my business.

It's was the first time I ever been there. The workers were friendly and most helpful.

They're always friendly in my UPS store.

Great friendly service.