Berkshire Hathaway HomeServices PenFed Realty: BHHS

My daughter rented a home near the beach from 10/9 to10/12/2020. We had to change plans. We had to call them numerous times. The service and their response was superb. Further, the house was perfect in every way. Then they went above board and called when they found my reading glasses. They did not hesitate for a minute in sending me my glasses which they had to wrap and pay to send. I could not believe it. I intend to only rent from them in the future. Thank you very much. Zina & Joseph Lichaa (mother to Melissa Walsh) .

Maureen is great to work with. She is helpful, but not annoying in anyway. She responds promptly. We have used this realtor for weekly caca rentals for two years.

Ask for Patsy Carpenter!! She is eagerly on top of everything and always someone to depend to get the work done!

Our agent Donna was a real one. Highly recommend.

Kathy Ford is awesome to work with

So beautiful nice place for vacation

Great.

Their website was easy to use and had more options in the menu to help select a house that would meet my needs for a vacation rental at Rehoboth Beach!

Recommend not using this place for vacation rentals….and especially through their Vrbo links. The agent who “helped” me was either incompetent or worse dishonest. She helped me get charged an extra $700 and then stopped replying to my emails.

We really disliked staying at a Vrbo without contact w the actual host. Berkshire doesn’t provide much, you have to pay $250 for sheets and towels. Lots of hidden fees and extreme lack of clear communication in regards to important aspects, like where your condo is, and how to unlock the door. There is no dish soap or sponges or any basics provided at all. We have never stayed in a place like this, this being our 1st time w a mega manager, I assume it’s that that causes the lack of genuine care.

Also, we chose this place for the basketball court and the pool and we not informed we would only be allow to be in the pool and that’s it. No balls or having fun, I’ll continue my review on the actual site with more details on old people village. If you are looking to stay in the Rehoboth beach area, I would certainly make sure to get a host who can help you instead of help themselves w add on sales and where you can use a pool like normal Americans and not simply be forced to sit in the sun, stoic and board to death.

Not sure why my review keeps disappearing. The realty was ok and the house was basically ok but there was construction going on behind the house and in front of the house. Two weeks of banging and sawing was a real downer. Noise carries on the beach so you could even hear it down at the beach. Before you pay anything you should check into what construction is going on in the neighborhood at Broadkill Beach. There is quite a lot of construction or renovation going on.

We filled out a survey that Berkshire Hathaway sent to me after we were done closing on our house. We kindly put on the survey how our experience was and asked to have someone call us back. That was 6 months ago and we still haven't heard back. Our experience was awful with our realtor and was hoping we would at least get a follow up with management. Our goal for this was to kindly discuss how our expectations were not met whatsoever before writing a review.....

Rented in The Peninsula at 33570 Windswept, apt 3102. Full size bed terrible, owner refused to reimburse for mattress topper after complaining. No stocked supplies from basic one day of soap, napkin/paper towel, bathroom basics, coffee, etc. Unit cut costs at everyway possible. Do not rent this unit.

Housing is ok if they clean b4 you stay which didn't happen in our case, and it would be nice if the parking permits worked in front of our rental but I guess that doesn't apply even for the price around rehoboth beach

You will waste your time for any service getting from this office. This office Does not even deserve one star.