Don Franklin Somerset Hyundai

Best car buying experience ever at Don Franklin Hyundai in Somerset. Jonathan helped me through the process and had all paperwork ready to go when I arrived. He spent time with me to go over all of the features of the car. Will, the sales manager, negotiated a fair deal and stayed true to his word. No pressure and no hassles. This is the way car buying should be.

Seth is always so friendly and helpful and I feel like they go above and beyond where I haven't always had that at other dealerships.. a friendly smile and even a carwash weather permitting! I'm having to drive over an hour to get here when there's 2 dealers closer that I could go to, but it's worth the drive to know that my car is well taken care of.

Awesome experience! Ron Randall is the absolute best car salesman to deal with! Definitely happy with our purchase, will definitely be a return customer! Thanks Don Franklin and Ron for going above and beyond to get us in the ride we wanted.

I can’t say enough about the wonderful customer service that I received from Seth at the Somerset KY location. From day one he was respectful and willing to help! He made sure everything was down correct and it was. Thank you Seth! You have a customer for life in me.

Wonderful service dept. Staff always friendly and service work done in a timely manner. Easy to make an appointment. Also, service staff go over everything they did step by step with you.

Trust this dealership and their employees. I have been treated like family. They take care of business professionally and go all out to see their customers are satisfied.

Chris worked endlessly to help us get into our new 2023 Hyundai Santa Fe, was easy to get along and wasn’t pushy at all! Their sales manager was on the phone with Hyundai to get us the best deal and was an overall easy process!

I drove a little over 2 hours to Don Franklin. In less time then most people spend in a drive thru ordering fast food, I had test drove my vehicle, sat down with my salesman Brandon Ramey, and was signing paperwork. Flawless execution, wonderful looking facility, and quality is guaranteed if you are serious about getting a vehicle. Thank you again!

The service is wonderful! Keith kept me informed of the status of my car. He explained the update recalls that were being done.

Very awesome workers. They treat you like family. Rick Wittmore has been our guy for both vehicles. He is wonderful!

Very helpful from start to finish no pressure sales had good time there with the staff Chris Williams was our sales rep highly recommend him as was the rest of the staff.

Polite & friendly staff, they let me know my tires needed rotated.

I have always had excellent work here. They seem to care and treat their customers right. Will continue to get my work their. Thanks 👍

We are from Michigan and had car trouble while driving through Kentucky. Don Franklin was very easy to work with and took great care of us!

Great people and a great experience. The team worked with me every step of the way and I could not ask for a better experience and outcome. Would give 10 stars if I could.

The guys in service are great. They do what you ask and they get it done the first time. This is my second new Hyundai and I'd buy a third in a heartbeat.

HUGE THANK YOU to Logan for getting my car back on the road. He was very patient with my 250,000 calls and all the questions within them. My car is running like a dream and I am so so grateful!

As always they are very.freindly and courteous. The work that is done is excellent. I will always have all my work done here. Thank you.

Great place to get service done. Good communication, Honest, and trustworthy.

Professional and quick service. Advised me of cost before proceeding. I like the text from the tech.