Don Franklin Ford, Inc.

I’m very happy with the car! Ross was a big help, he even delivered my car in our doorstep. He answer all my questions instantly either through phone or in person. I highly recommend going to Ford Columbia Ky if you’re thinking of getting a car. They’re very hospitable and accommodating! Thanks again, Ross!

I recently purchased an F150 from Tommy at Dan Franklin Ford in Columbia Kentucky. Tommy was absolutely fantastic. The entire team was I work with the finance guy Jason Pittman and he was also fantastic. I would recommend this dealership for future purchases and anyone who’s looking to buy a car?

Excellent customer service! The team went above and beyond to help my daughter find a new car that met the budget and her needs in a very quick time frame. They did everything they could to make it as easy as possible for me to assist remotely, since I live out of town. They even helped her drop off her rental car to get things taken care of easily for her. I truly appreciate the extra care, patience and education they provided my daughter, helping her through this process for the first time. We are very pleased with the car we purchased, as well as the warranty and service. We will definitely be back again for our next purchase!

Ross was the most down to earth salesman I’ve ever had the pleasure of dealing with. I came here all the way from PA and would make the trip again in a heartbeat if I found myself in need of another truck or car. Highly recommend doing business here!

Great service experience today with Don Franklin Burkesville! Seth was able to work me in and get me out and on the road in very little time. Alex was also friendly and seemed happy to help with questions that I had about a possible future service need. Both service members seemed very knowledgable about their products as well. Great job guys! Thanks for the assistance today!

Very helpful. Ross was wonderful to work with and the whole process was a great experience. Several employees asked if we had been helped and were all courteous. Highly recommended

Alex and Seth are both knowledgible about my vehicle. Both are polite and friendly. My oil change and low beam bulb replacement was done in a timely manner. Over all am very pleased.

100 percent would recommend for anyone to stop by, the salesman that we used to buy our car was Mr. Burkhardt amd he was extremely nice and worked with us and wasn't pushy in anyway like most sales man are. We 100% love our new car and will definitely keep doing business with them.

Best place to go for all your needs. People are kind, professional, and do their best to make your needs met. Oil changes take a bit of time, but I’d wait as long as it took to ensure a good job and the utmost care.

Have never bought a car online or out of state. I found the truck that I wanted at Don Franklin Ford, in Kentucky. I live in Michigan and it was a flawless experience. The salesman Travis took great care of me walk me through the whole process. Truck arrived on time very courteous driver if you’re looking to do online business out of state with Dan Franklin Ford I give them five stars

I really appreciate what they did for me. I was out of town and needed a repair, no one could do what I needed except for these guys. They really saved me when I was in a bind. I would definitely take my vehicle by again. Thank you all so much.

Great experience dealing with Cody on buying our Yukon. Cody was very helpful and did everything he could to make the buying process as easy as it could be. Will definitely refer Cody to everyone.

Don Franklin went out of their way to assist me purchasing a Vehicle from a sister dealership location. Was looking for an electric SUV at a Ford dealership and ended up with a KIA EV6 from a sister dealership location. Great experience!

Jordan was very helpful! I went here for the first time a couple of weeks ago and they did not have what I was looking for, but Jordan kept me updated and sent me pictures of cars he thought would work for me. Thanks to Jordan keeping me in mind, I was able to purchase the PERFECT car.

Ross Schambon at Don Franklin Columbia was very helpful in finding the right car that fit my needs. Very respectful and not a pushy salesman, had a genuine feel of guiding in the right direction for what you're looking for. Will definitely recommend him!

I would recommend Don Franklin Auto everyday! We visited the Columbia Dealership and had a great experience this morning with Ross Schambon leading the way to our purchase of a new car. All the staff was kind and courteous to us throughout the process and we left happy! Ross was the best. Thank you.

Don Franklin in Columbia fixed two recalls on my car when the Ford dealer in Glasgow kept telling me to call back next week to see if they had the parts. Don Franklin ordered them for me and made an appointment. I appreciate them getting the job done.

The experience was amazing, as Brenda and Kathy everyone else made this an easy process, I couldn’t have had a better time and how Brenda explained everything to me and understandable and as well as Kathy, I want to thank each and everyone else that was there to make me comfortable

Our experience was beyond wonderful! We drove 3 hours from Tennessee to Kentucky to make this purchase. They treated us as if we were are a part of their family, warm sincere and genuine. They made a normally stressful transaction, smooth, quick and flawless. We will never buy a vehicle from anywhere else ever.

We had a wonderful buying experience with Travis. He made his way through a couple of vehicles, listening to our pros and cons, to find us the perfect fit. He was very attentive and patient with us.