Portage Lumber Do It Best

Great local store for all of your projects, very helpful employees

It's great to have a store close that has people that know the stuff they sell or ask someone who does. Prices a little higher but worth it when I needed a second gallon or how do I fix ???? Beats driving to Madison and back. They even carried my heavy things to my car!

Friendly and helpful staff. They know their stuff. Will continue shopping there

Just had some very detailed questions not many people were able to answer, Then Noah from Portage Lumber-Do it best picked up the phone, and When asked a question, He simply said “I don’t know, But I am going to find out!” The professionalism, Kindness and attention to detail Noah showed to Me as a contractor was Second to None, and for That, Portage Lumber- Do It Best will be receiving My business. Noah, 5 Stars to You sir!!

We went in to Portage Do-It Center and they were open (9-5 on a Sunday!!) and the staff was SOOOOO helpful!! My friend and I went into buy stain for a deck and we were completely at a lost! Well, Donna in the paint/stain area went above and beyond to help us!! She had amazing recommendations and tips to help us get the job done! We are currently staining and the quality and color of the stain is amazing!! We went to check out and Kay at the front counter was so pleasant, saved us 10% at checking out which was about $18 AND walked us out to fill our car!! Great staff and product, thank you all so much!!

1. Happier now. Not sure what changed. The wood quality and price is BETTER than the competition. Inventory is better. Some prices seem much more in line. I am trying to support you. Your lumber and loading staff have been excellent. Outstanding service. Polite. Respectful. I moved you up to 5 Stars with recent experience. Keep up the good work.

2. Previous experience From really high prices to trying to return items. Today. I honestly lost my receipt. From a week ago. They keep an electronic record. Just like Menards. Nope. Big freaking deal. Why did I return it? Well. I found more wrong. Needed a lot more parts that you did not stock. I bought a flu pipe for $12 at Do it. Menards was under $5.00. I needed 4 pipes plus a bunch of extra parts. My savings was likely $75.00! At Menards. Sorry! I try to support local business. High temp sealer. $13. Menard's. $7.

I’ve shopped at this store off and on for the last 10 years and their customer service is ALWAYS top notch, which is something to be very proud of!! Will you pay a little more? Maybe (not always) but you will never be left aimlessly walking around the store trying to figure things out for yourself. In a world where customer service is one of the only things you have control over and often what keeps people coming back, these people have it figured out!! Thank you!

Very friendly staff. Thay knew what aisle components were in I needed.Being disabled and don't walk to well . Having my ESA dog with me upon check out an associate helped me get my things in car.
Thank you very much.😀 Ron and Atom.

Friendly, helpful sales associates who always ask, when I enter the store, if they can help me find something. Competitive prices. Shop locally. You'll enjoy the experience!

Such great improvements to this store. Not just a lumber yard anymore. They have got everything now. Great new lawn and garden area too. Love all the new hardware thwy brought in on this last remodeling.

Great service! Went to two other hardware stores in two other towns - including one who we called in advance and said they had the item - and no luck not helpful at all. Called Do It Best. Guys checked and called back to let us know they had it. Thank you!

I am a frequent customer and certainly spend a bit of money here for my hobby farm projects. I find that most of the employees are very friendly and helpful as are the guys in the yard and Rich at the rental desk. The price is significantly more than Menards, but that is too be expected. You are getting better products and better service here at Portage Lumber.

I've used the services of Portage Lumber for 30 years. They are a good basic hardware store/lumber yard. They're as good as any big box store, (Home Depot, Menards,Lowes) without the big selection. I my case they are closer than any of the others, so for most of my needs in the areas they supply, they are my first choice. I like their salespeople especially Joel Kasten.

Recently, I purchased a Milwaukee jobsite Bluetooth speaker. It failed to stay powered on after 8 days. I called in talked to Craig and I will be exchanging for another tomorrow morning. The great part is Craig called me back an hour later informing me he set the exchanged speaker at the back desk because he is not working tomorrow. Now that’s great service.

Great neighborhood lumber yard. Not the selection of building/plumbing/electrical supplies as some of the bigger box stores, but I've never left without what I needed to get the job done. Nice folks.

Helpful and knowledgeable staff. They had a great selection of closet shelves.

Great customer service, friendly staff. Staff is available when needed.

Wonderful people to work with. Nice to have a place that has service these days. Good crew and professional products.

The people here are always so friendly and helpful. They've got better priced rentals than Menards, inexpensive local delivery, and price cuts for bulk orders

The folks at Do It are amazing and so helpful! Great to be able to support a hometown business!