D&T Garage

This can be a very long review but it's one of deserving seeing that there are other reviews about families being on vacation and D&T garage coming through for them..

Well our family was in the same situation. Our older Ford explorer's starter went just as bad weather was coming in..

As everyone else we started calling around and no one was answering the phone and I believe it was a Saturday or Sunday and we needed to check out out of our campsite the next day..

After leaving messages I Finally got a call back from D&T garage just before they were closing.. Tom said to me if you can get it here within the hour we'll get it taken care of..

Sure enough he was a man of his word we were able to finally get the car to his garage and Tom started working on it and he stayed late until the truck was up and running.. he even helped us get a good deal on a premium Part rather than just use a generic part that would break down again..

Diana at the front desk was the most loving person. She sat and talked with us mostly my wife while me and the boys were outside waiting.. Tom worked long and hard to get it done and we were back on track that same night...

I can't thank Tom and Diana enough for having such a wonderful garage that puts people and families in distressful times FIRST and be in there for people like us who are vacationing in their beautiful state and town of Lewes, Delaware

THANK YOU GUYS ONCE AGAIN.!!

On vacation...check engine light came on...not what U want to see. Called Tom and he said he'd check it out for us. Turned out to be a sensor. Tom and his wife, Diane (she who speaks with God, seriously!) Treated us so well. This is a mom, pop and grandson shop U can trust!

Tom and Christian are amazing!! They really know their stuff and have diagnosed my car on a few different occasions. And not only diagnosed it but took my car in right away and fixed it within a few days. Would have been even sooner if we didn’t have to wait for a part. 100/10 recommend! Definitely found my new go to shop.

Absolutely the kindest people in the automotive industry. I was stuck in Delaware with a bad alternator. I had the part under warranty and they helped me navigate a warranty situation expertly. They quickly fixed me right up and kept me completely informed on the whole situation. Without their knowledge and kindness, I would’ve been stuck paying for an alternator and labor again. They completed the job in less than 24 hours. I can’t stress enough the good nature of the owners of the garage.

Best customer service I’ve ever received and I wasn’t even a customer!

I’ve had my car at another mechanic (dealership) for over two months with no progress and I called just to get an estimate on what a brand new engine would cost at this establishment, and to see how much the other place was potentially over charging me. I ended up explaining my situation to Tom (sorry if that’s wrong!) and he answered all my questions about what’s going on with my Jeep and explained why the other place I sent my car was overcharging me, and most importantly what I can do about it going forward. We spent about 30 minutes on the phone and within those 30 minutes I felt more educated about the situation.

My car isn’t currently at this shop, but from here on out this is where I will take my Jeep. I appreciate the honesty and customer service!

If I could give them 10 stars I would. Found this place 30 minutes after another big brand shop told me I’d have to wait 2 days for a repair. I traveled from two hours away and needed to return home no later than the next day. They told me to come within minutes of making the call. Quick, honest, quality service. And Diane is an ANGEL. I can’t say enough about how beautiful she was to my mom and me while we waited for the repair. Truly an amazing place. Highly recommend!

Found Tom while passing through. Arrived on Sunday to find the drive train failed.
Tom and family spent a lot of time finding the correct part to get us on our way by Tuesday. Honect friendly folks. Can't say enough
. Thanks Tom

I was on vacation and had vehicle issues. This was the only shop to properly diagnosis my actual issue (clogged fuel filter and rotted fuel lines). They were honest with their price and install hours. The work they completed will outlast the vehicle and I'm grateful for it. They are a knowledgeable and great place to get your vehicle worked on. I would highly recommend them

Great group of people and very knowledgeable. I was tired of waiting for days to get my oil changed at a "national" chain up the street. I came in without and appointment,it was done! Ever since, D&T are my go to guys. Always, honest and never took advantage of any work that was needed. I walked out many a time,when there was nothing wrong(doing a thorough check). No charge! It's not only great to "go local",as with these group of folks, it's well deserved.

I brought my car to Tom for a bad alternator. first one I brought to him from a local parts dealer was bad. He got another one it was bad and another again bad! (Total 3)
So he picked one up from ford and good news it worked!
Even though he replaced it so many times and all the extra labor
Tom worked with me and gave me a very reasonable price and Made me happy.
I want to finish up with it would be in your best interest to see
Tom for good work, fare prices, and friendly people.
STOP in and see them sometime. Thanks Tom

Very impressed! Finally found a garage who knows what they are doing! Ford wanted to charge $3,000 for a new Turbo when all that was wrong was an incorrect air filter! Big difference! Highly reccomend!

I cannot endorse this garage more strongly. I was in a jam where my teenage son was traveling through DE by himself and the engine quit when he was in Lewes. Tom agreed to take a look at the pickup truck Saturday afternoon. He drove an hour + each way on Sunday to get the replacement fuel pump. He then worked on it all day, finishing the job by 10:00 pm. All this for a total stranger who lives more than 100 miles away! Such unexpected kindness. I am truly grateful. If honesty, integrity, and competency are important factors in your decision-making process, GO TO D&T GARAGE!! I wish it were practical to have all my vehicle services done there.

I was on vacation and I had a significant transmission fluid leak. When the first garage AAA towed me to said they couldn't take me for a few weeks, the AAA driver suggested D & T Garage. Diane and Tom were so friendly and welcoming - much needed as I was a bit distressed. In the end, I needed a new radiator, and Tom gave me the thumbs up that my transmission survived the ordeal. I had to leave town before the work was completed and Tom was so gracious and patient with me as I figured out a way to retrieve my car. Tom and grandson Chris are knowledgeable and honest mechanics and if I ever need work done when in Lewes, I am going to D & T!

When my car threw an AC belt prior to my family driving back from the beach, I was surprised to find D&T open on a Sunday evening.

Tom & Diane were both great to work with. They reviewed my Suburban, confirmed not only did i lose the AC Belt, but my compressor was shot.

Instead of trying to keep us at the garage (we really needed to get home) he charged me a small diagnostic fee and confirmed it was safe to drive albeit a hot ride home.

Highly recommend this garage.

Wonderful customer service! After vacationing all week we were packed up to leave and the car wouldn’t start. Oh no! How are we going to get home?! I started calling mechanics near us. After a few calls of being told it could take days and me in tears, I called Tom at D&T Garage. He said “Don’t worry I’ll take care of ya.” 4 hours later we are back on the road to home. Thank you so much Tom!

Got us out of an ugly spot. Our family had nowhere to stay on a Saturday evening when the car unexpectedly broke down (Mercedes E350) and Tom worked on our car and FIXED IT in 4 hours non-stop. He was going to work on Sunday if necessary so we could continue our trip to Virginia. He and his wife are sweet as pie and just good people. I live in MA but would take my car there if I could. 100% recommended, the reviewer that says had a car there for 7 months and everything broke must be either a lie or sour grapes for other reason, I do not believe it for one second Tom did that. No way, a lot of haters out there and I believe this is just one of those.

Excellent and quick service that is reasonable and honest. Came in with a check engine light which needed a repair and was back on the road the next night. Tom was very knowledgable and checked out a few other things to make sure I didn't have any other issues with my vehicle. Highly recommended and will be bringing back my business.

Honest, dependable, knowledgeable, great communication. Tom and crew took care of my son's Jeep. I couldn't be happier with the entire experience. Tom took time to talk through issues with the Jeep and together we figured out a solution. Tom and his son Chris are extremely knowledgeable in all things 4x4. Thank you.

After a year of throwing money to three mechanics I came to Tom and Dianes and he saw my wheel was about to fall off because of bad bearings in the drivers side wheel. He diagnosed it immediately, fixed it overnight reasonably, and I’m driving a safe car for the first time in a year. Good people too. Happy to refer.

The owners of D&T Garage, Tom and Diana, were very helpful. We were in town for a family funeral and as we pulled into the church's parking lot our car began to misfire pretty badly. Frantically we searched for a service center and it being a Saturday, most were either closed, or they couldn't see us until Monday. I called D&T and they were able to take us in. They were able to fix our car and get her running smoothly again so we could drive back to northern Maryland that night. The owners were very nice to us and took us in while we waited for our car to be fixed. If you find yourself in a similar situation like we had, or live in that area, I would highly recommend them to service your vehicle.